Online Course Peer Support Form Page 4

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4
The 7 Principals of Quality Matters Rubrics
Principle 1: Good practice encourages contact between students and faculty.
Frequent and timely student-faculty contact is the most important factor in student
motivation and involvement, particularly in a distance education environment. Evidence
of faculty concern helps students get through challenging situations and inspires them to
persevere. Knowing a few faculty members well enhances students' intellectual
commitment and encourages them to think about their own values and future plans.
Examples of evidence to look for:
A "welcome message" is provided at the beginning of the course that
encourages student-to-instructor contact for course-related discussions
or concerns.
The instructor encourages and fosters a healthy exchange of ideas and
sharing of experiences among course participants.
The instructor initiates contact with, or respond to, students on a regular
basis in order to establish a consistent online presence in the course
(and prior notice is given to students in the event that the instructor will
be unavailable for more than a few days, such as might be the case
during professional travel).
A prominent announcement area is used to communicate important up-
to-date course information to students, such as reminders of impending
assignment due dates, curriculum changes, scheduled absences, etc.
The instructor holds regular office hours, and by appointment, that are
mediated by technology (e.g., the telephone, chat areas, Adobe Connect
Pro) to accommodate distance students.
Student inquiries are responded in a timely manner.
The instructor provides students with interaction space for study groups,
"hall way conversations,” etc.
Where to look:
Discussion forums
Email messages
Posted announcements
Course syllabus
Chat & Virtual Rooms
Resources:
“What to do when opening a course” - https://
education.psu.edu/facdev/pg3
“Using online icebreakers to promote student/teacher interaction” -
breakerjobaid.htm
Back to Criteria
Adapted from Appendix C-5e: YCCD Peer Observation Form for Faculty Teaching, Penn State Peer Review & Fairmont State College

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