Job Description Hospitality Host/hostess
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2Job Description
Hospitality Host/Hostess
JOB DESCRIPTION
VIP Hospitality Host/Hostess
Job Title
£9 per hour inclusive of holiday pay (Host/Hostess)
Salary
£10 per hour inclusive of holiday pay (Supervisor role)
Millennium Stadium, Cardiff
Location
Working hours will be based around Millennium Stadium and Welsh Rugby
Hours of work
Union event days.
Responsible to
Hospitality Event Coordinator
Responsible for
Host services and supervision of VIP Level 5 and Hospitality Lounges.
Contractual Status
Casual
Role Summary
Hosts / Hostesses will be responsible for ensuring that all VIP
Hospitality guests receive a high-level of service throughout the event
and enjoy the Millennium Stadium hospitality experience.
Millennium Stadium and Welsh Rugby Union’s Clients, Customers and Staff.
Key Relationships
Key Responsibilities, Tasks and
Welcoming VIP guests to and from the Stadium.
•
Activities
Ensuring that complaints are dealt with efficiently.
•
Responsible for the enjoyment of the VIP guests throughout the event.
•
Communicate all details of the event to the guests.
•
Escorting guests to and from their seats.
•
Awareness of stadium facilities, general geography of the stadium and
•
where to access information.
To liaise with your supervisor and report all details of the event.
•
Continued Professional
The WRU are committed to providing training for the successful
•
Development
candidate. We expect the successful candidate to undertake available
training courses and research to enhance personal knowledge, skills and
experience.
PERSON SPECIFICATION
Experience
Strong interpersonal skills and relationship management.
•
Previous Hospitality or Catering experience would be a benefit.
•
Skills & Qualifications
Strong verbal communication skills are essential.
•
Good time keeping is vital.
•
Interpersonal skills essential
•
Other
Travel expense or Parking is not provided.
•
This role is subject to an enhanced CRB disclosure check
•
An understanding and commitment to equal opportunities in
•
Job Description/Hostess/Host/Jan 11
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