Bar Waiter Job Description
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1
2JOB DESCRIPTION
Position Title: Bar Waiter
Department: Hotel
Reports to : Public Rooms Manager
Date Prepared: 7/7/09
Job Summary:
Responsible for beverage service and sales in the workstation that is assigned to him/her in the public bar or
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lounge.
Job Description:
Ensure all Hotel Operations functions are carried out in compliance with the line’s Environmental Compliance
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Plan (ECP).
Responsible for promoting and maximizing beverage sales in the workstation that is assigned.
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Follows and ensures that the company beverage standards of service are being adhered.
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Helps to ensure that all beverage stocks in the bars and in lockers or pantries are used, stored and accounted
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for following company policies and guidelines.
Provides prompt, attentive and courteous service to every guest in the assigned station.
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Strives to always up-sell to better quality premium and super-premium products. By following wine menu
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presentation.
Recommends and suggests beverages when guests ask for assistance in selecting them.
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Maintains an attentive and proactive approach when it comes to offer a second round and ascertaining
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satisfaction with the product already served.
Ensures that all complimentary products being offered to our guests, in the Seabourn Fleet, are handled and
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controlled according to company policies and are treated as company property.
Responsible for the correct and proper handling of all checks and sales transactions generated in the assigned
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workstation.
Responsible for helping to achieve the yearly goal for the bar scores in the guest comment cards.
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Ensures that all drinks are served with the proper garnishes and in the correct glassware and the use of
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jigger.
Bar Waiters will be required to give full open deck service from drink service to set up and breakdown of the
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deck chairs and the upkeep of this furniture when required.
Ensures that the assigned workstation is properly set and prepared to meet the daily business demands.
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Assists the bartender with requisitioning, following company procedures, all beverages, food items and
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supplies needed for the daily operation.
Ensures that all beverages are served at the correct temperatures.
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Follows ship procedure when calling out drinks to be prepared by the bartender.
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Serves only authorized products at company hosted parties.
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Communicates any problems, challenges, complaints or service difficulties, in a timely manner, to the
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bartender on duty or immediate supervisor
Assists in ensuring that all food service being provided in the bar (i.e. canapés) is done according to company
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standards and during the times determined by on board management.
Ensures that the beverage promotions, as determined by the company or by on board management, are
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followed and in place in the assigned workstation.
He will be required to run a wine station in one of the dining salons on a regular basis.
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Responsible for the proper use and maintenance of all associated equipment.
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The Bar Waiters will also be required for the daily U.S.P.H. and U.K.P.H. upkeep for the bars and public
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lounges in accordance with the high standards of cleanliness maintained through out the vessel. The cleaning
required would be from a general scale of dusting, brass, carpet spot cleaning, removal of daily rubbish,
cleaning of walls ceilings and floors to in-depth cleaning required in accordance with the ships V.S.P. (Vessel
Sanitation Program).
Ensures that company policy in regards to drinking age is followed and that the service of alcoholic beverages
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to obviously intoxicated guests is stopped in a tactful and appropriate manner.
Follows company guidelines regarding uniforms and personal hygiene.
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Assists in additional duties as requested by the ships management.
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Silver service teatime is a daily event and will be obligatory for the set up, breakdown and service dependent
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on the bar outlet posting
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Parent category: Business