Employers' Guide To Workers' Compensation Insurance In Washington State Page 22
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40Chapter 6
Get Involved in Your Claims
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A workplace fatality or in-patient hospitalization
of any employee must be reported to L&I within
Workers’ compensation claims affect your
8 hours of the incident. Any non-hospitalized
rates. You can take steps to control claim costs
amputation or loss of an eye(s) must be reported
and affect your future premiums.
within 24 hours of the incident. Note: This
applies to all employers with workers working in
Washington no matter what industry they work
Use the Online Claim and
in and regardless of workers’ compensation
Account Center (CAC)
coverage. You must report by calling L&I at
CAC allows you to see information as soon as it
1-800-423-7233 or by visiting your local L&I
comes into the claim file. By staying current, you
office. Please see for
can respond quickly to new information. Follow
further details and information you need to
your claims, access your account and find more
include when reporting.
information at .
ƒ
When you receive a request for employer
information from L&I, including your copy
Go Paperless! Get your claims
of the Report of Accident, complete and return
the information as soon as possible. You may
correspondence online
do this online at
Get correspondence right away instead of waiting
to expedite the process.
for it to arrive in the mail. Online correspondence
ƒ
Please answer all questions completely.
means no envelopes to open, no letters to sort, and
If you notice errors in the information
nothing to shred — saving you time and resources.
reported, provide corrected information.
Quickly filter down to messages where action is
We must have accurate wage and certain
required of you, search by keyword such as “claim
benefit information because it is used to
allowed,” sort by injured worker name, and even
calculate time-loss compensation benefits
respond by secure message with a single click!
for the injured employee. Verify your
employee’s information, such as gross
Find more information and sign up at
wages and hours worked.
.
ƒ
If you question the validity of the claim,
state it on the form and explain your reasons
Stay in touch with your employee
why. This will help minimize invalid claims.
Call your employee right away to share your
ƒ
If someone not employed by you caused the
concern about the injury. Do what you can to get
accident, you should indicate this on the
him or her back to work as soon as possible.
form. It is to your advantage to document
the case and provide complete records of
Provide light-duty work
facts and all evidence surrounding the
accident. (See “Worker recourse for injuries
The health-care provider may limit work activities
caused by a third party” on Page 20.)
or reduce the number of hours your employee can
work during recovery. Offering light-duty within
those restrictions will get your employee back to
work faster and reduce claim costs. For help in
developing light-duty work, contact a Return-to-
Work Specialist at your local L&I office.
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