Sample Professional Business And Technical Writer Resume Template (Page 2 of 4) in pdf

Michael L. Wilson

200 Rainbow Drive NE

Lancaster, Ohio 43130

(740) 974-0905

Advocate Solutions, LLC. – Columbus, OH

Mar 2014 — Apr 2015

Solutions Professional (Staff Writer)

Handled writing needs for a high-end, boutique, technical services provider specializing in delivering project

management/business analysis on complex, multi-year, multi-million dollar, high visibility projects for state government.



Generated over $2.5M of new business within first 12 months by writing over 30 proposal responses for identified RFPs

from the states of Michigan and Ohio.



Managed rebranding of company documentation from GCR, Ltd. to Advocate Solutions by creating a customized company

logo, updating sales collateral and Web site, company correspondence, forms, reports, organizational charts and

operations documentation.



Worked with senior and executive-level candidates to create and revise comprehensive resumes and professional profiles,

resulting in placements in 7 new state government projects.



Created sales support collateral such as presentations, proposal response forms, project reference sheets, competitor

analysis reports, project/client spreadsheets and more.



Reduced turnaround time of the resume import, creation, and revision process by over 40% through the development of a

new resume template.



Managed sales support tasks such as searching for state government requests for proposal (RFP) opportunities, assessing

fit with the company’s services, and submitting to owners for final go/no go decision.



Migrated company documents from a hardware server, to a cloud-based Google Drive solution.



Designed and established company intranet using Google Sites. Intranet included company directory, calendar,

announcements, remote access to company documents for professionals out in the field, as well as custom project

management sites.

Dedicated Technologies, Inc. (Client: Nationwide) – Columbus, OH

Jun 2013 — Jan 2014

Consultant – Technical Writer

Worked with the Identity and Access Management team to support over 35,000 Nationwide employees–as well as millions of

external customers–to assess documentation needs, develop documentation standards, templates and processes for new and

existing documentation, and configure SharePoint to easily present, manage, and find documents.



Developed two SharePoint sites, one for external customers and an internal site for the team-specific information. These

sites include multiple libraries, lists, pages and wiki files.



Managed the documentation project using SharePoint tools.



Created SharePoint templates, following Nationwide standards, to establish a consistent look and feel of the documents

for both the internal and external sites.



Converted and configured complex Microsoft Excel workbooks to SharePoint lists.



Created documentation templates in MS-Word for procedures, meeting minutes and reference documents.

Telesis Technologies – Circleville, OH

May 2012 — Jun 2013

Technical Writer



Worked with project managers, engineers, sales and implementation to develop documentation requirements for each

custom project tailored to each customer’s specific needs.



Provided documentation support for industrial PinStamp™, ServoScribe™ and Laser marker hardware and software.



Created custom user manuals and online-help for sales of over $12 million of custom hardware and software over 13

months.

Sample Professional Business And Technical Writer Resume Template Page 2

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