Housing And Council Tax Benefit Application - South Norfolk Council (Page 8 of 8) in pdf

Housing And Council Tax Benefit Application - South Norfolk Council Page 8

Backdating your Claim for Housing Benefit and Council Tax Support

Housing Benefit and Council Tax Support is normally paid from the Monday following the date we

receive their claim.

Backdating is sometimes possible but it can only be done in limited circumstances so it is always

best to make your claim as soon as possible. For example don't delay your claim because you

can't get the evidence we need. Send your claim to us and provide the evidence later, but within

one month.

If you do need us to backdate your benefit, the rules about when we can backdate are different

for different groups of people.

Pension age customers (those who have reached the qualifying age for State Pension

Credit)

We can sometimes backdate the start of your benefit for up to three months before the date you

claimed.

You do not need to tell us why you didn't claim sooner as we should look out for claims we can

backdate, but let us know if you think we should have backdated your claim and haven't.

Please note that if you or your partner have reached the State Pension Credit qualifying age but

either of you gets Income Support, income-based Jobseeker's Allowance, income-related

Employment and Support Allowance or Universal Credit we treat you as working age, not

pension age.

Working age customers (under the qualifying age for State Pension Credit)

We can sometimes backdate the start of your benefit for up to one month before the date you

claimed. You must have good reasons for not claiming sooner throughout the period that you are

asking for backdating for.

Housing And Council Tax Benefit Application - South Norfolk Council Page 8