Publication 510 - Excise Taxes For 2005 - Department Of Treasury (Page 33 of 47) in pdf

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Follow the directions from the prompts. When

Services. You can walk in to your local

How To Get Tax Help

you order forms, enter the catalog number for

Taxpayer Assistance Center every busi-

the form you need. The items you request will be

ness day to ask tax questions or get help

faxed to you. For help with transmission

with a tax problem. An employee can ex-

You can get help with unresolved tax issues,

problems, call 703-487-4608. Long-distance

plain IRS letters, request adjustments to

order free publications and forms, ask tax ques-

charges may apply.

your account, or help you set up a pay-

tions, and get more information from the IRS in

ment plan. You can set up an appointment

several ways. By selecting the method that is

Phone. Many services are available by

by calling your local Center and, at the

best for you, you will have quick and easy ac-

phone.

prompt, leaving a message requesting

cess to tax help.

Everyday Tax Solutions help. A represen-

Contacting your Taxpayer Advocate. If you

•

tative will call you back within 2 business

Ordering forms, instructions, and publica-

have attempted to deal with an IRS problem

days to schedule an in-person appoint-

tions. Call 1-800-829-3676 to order

unsuccessfully, you should contact your Tax-

ment at your convenience. To find the

current-year forms, instructions, and publi-

payer Advocate.

number, go to or look in the

cations and prior-year forms and instruc-

The Taxpayer Advocate independently rep-

phone book under “United States Govern-

tions. You should receive your order within

resents your interests and concerns within the

ment, Internal Revenue Service.”

10 days.

IRS by protecting your rights and resolving

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problems that have not been fixed through nor-

Asking tax questions. Call the IRS with

Mail. You can send your order for

mal channels. While Taxpayer Advocates can-

your tax questions at 1-800-829-4933. For

forms, instructions, and publications to

not change the tax law or make a technical tax

questions on Form 2290, call the Form

the National Distribution Center and re-

decision, they can clear up problems that re-

2290 call site at 1-866-699-4096 (toll free)

ceive a response within 10 workdays after your

sulted from previous contacts and ensure that

from the United States and

request is received. Use the address below.

your case is given a complete and impartial

1-859-669-5733 (not toll free) from Can-

review.

ada and Mexico. The hours of service are

National Distribution Center

To contact your Taxpayer Advocate:

8:00 a.m. to 6:00 p.m., EST.

P.O. Box 8903

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Call the Taxpayer Advocate toll free at

Solving problems. You can get

Bloomington, IL 61702-8903

1-877-777-4778.

face-to-face help solving tax problems

CD-ROM for tax products. You can

every business day in IRS Taxpayer As-

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Call, write, or fax the Taxpayer Advocate

order IRS Publication 1796, Federal

sistance Centers. An employee can ex-

office in your area.

Tax Products on CD-ROM, and obtain:

plain IRS letters, request adjustments to

•

Call 1-800-829-4059 if you are a

your account, or help you set up a pay-

Current-year forms, instructions, and pub-

TTY/TDD user.

ment plan. Call your local Taxpayer Assis-

lications.

tance Center for an appointment. To find

•

Visit the website at /advocate.

Prior-year forms and instructions.

the number, go to or look in

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the phone book under “United States Gov-

Frequently requested tax forms that may

For more information, see Publication 1546,

ernment, Internal Revenue Service.”

be filled in electronically, printed out for

The Taxpayer Advocate Service of the IRS.

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submission, and saved for recordkeeping.

TTY/TDD equipment. If you have access

Free tax services. To find out what services

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to TTY/TDD equipment, call

Internal Revenue Bulletins.

are available, get Publication 910, Guide to Free

1-800-829-4059 to ask tax or account

Tax Services. It contains a list of free tax publi-

questions or to order forms and publica-

Buy the CD-ROM from National Technical In-

cations and an index of tax topics. It also de-

tions.

formation Service (NTIS) on the Internet at

scribes other free tax information services,

/cdorders for $22 (no handling fee)

including tax education and assistance pro-

or call 1-877-233-6767 toll free to buy the

grams and a list of TeleTax topics.

Evaluating the quality of our telephone serv-

CD-ROM for $22 (plus a $5 handling fee). The

ices. To ensure that IRS representatives give

Internet. You can access the IRS web-

first release is available in early January and the

accurate, courteous, and professional answers,

site 24 hours a day, 7 days a week at

final release is available in late February.

we use several methods to evaluate the quality

to:

of our telephone services. One method is for a

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CD-ROM for small businesses. IRS

Download forms, instructions, and publica-

second IRS representative to sometimes listen

Publication 3207, Small Business Re-

tions.

in on or record telephone calls. Another is to ask

source Guide, is a must for every small

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some callers to complete a short survey at the

Order IRS products online.

business owner or any taxpayer about to start a

end of the call.

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business. This handy, interactive CD contains

See answers to frequently asked tax ques-

all the business tax forms, instructions, and pub-

tions.

Walk-in. Many products and services

lications needed to successfully manage a busi-

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are available on a walk-in basis.

Search publications online by topic or

ness. In addition, the CD provides an

keyword.

abundance of other helpful information, such as

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how to prepare a business plan, finding financ-

Products. You can walk in to many post

Send us comments or request help by

ing for your business, and much more. The de-

offices, libraries, and IRS offices to pick up

email.

sign of the CD makes finding information easy

certain forms, instructions, and publica-

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and quick and incorporates file formats and

tions. Some IRS offices, libraries, grocery

news by email.

browsers that can be run on virtually any

stores, copy centers, city and county gov-

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desktop or laptop computer.

ernment offices, credit unions, and office

Get information on starting and operating

It is available in early April. You can get a

supply stores have a collection of products

a small business.

free copy by calling 1-800-829-3676 or by visit-

available to print from a CD-ROM or pho-

ing the website at /smallbiz.

tocopy from reproducible proofs. Also,

some IRS offices and libraries have the

Fax. You can get over 100 of the most

Internal Revenue Code, regulations, Inter-

requested forms and instructions 24

nal Revenue Bulletins, and Cumulative

hours a day, 7 days a week, by fax.

Bulletins available for research purposes.

Just call 703-368-9694 from your fax machine.

Page 33

Publication 510 - Excise Taxes For 2005 - Department Of Treasury Page 33

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