21 Code For Federal Regulation Parts 1305, 1311 Page 52

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(b) A company that has central processing of orders must assign responsibility for filling
parts of orders only to registered locations that the company owns and operates.
§ 1305.25 Unaccepted and defective electronic orders.
(a) No electronic order may be filled if:
(1) The required data fields have not been completed.
(2) The order is not signed using a digital certificate issued by DEA.
(3) The digital certificate used had expired or had been revoked prior to signature.
(4) The
purchaser’s public key will not validate the digital signature.
(5) The validation of the order shows that the order is invalid for any reason.
(b) If an order cannot be filled for any reason under this section, the supplier must notify the
purchaser and provide a statement as to the reason (e.g., improperly prepared or altered). A supplier
may, for any reason, refuse to accept any order, and if a supplier refuses to accept the order, a statement
that the order is not accepted is sufficient for purposes of this paragraph.
(c) When a purchaser receives an unaccepted electronic order from the supplier, the
purchaser must electronically link the statement of nonacceptance to the original order. The
original order and the statement must be retained in accordance with § 1305.27 of this part.
(d) Neither a purchaser nor a supplier may correct a defective order; the purchaser must
issue a new order for the order to be filled.
§ 1305.26 Lost electronic orders.
(a) If a purchaser determines that an unfilled electronic order has been lost before or after
receipt, the purchaser must provide, to the supplier, a signed statement containing the unique
tracking number and date of the lost order and stating that the goods covered by the first order
were not received through loss of that order.
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