21 Code For Federal Regulation Parts 1305, 1311 Page 53
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67(b) If the purchaser executes an order to replace the lost order, the purchaser must
electronically link an electronic record of the second order and a copy of the statement with the
record of the first order and retain them.
(c) If the supplier to whom the order was directed subsequently receives the first order,
the supplier must indicate that it is “Not Accepted” and return it to the purchaser. The purchaser
must link the returned order to the record of that order and the statement.
§ 1305.27 Preservation of electronic orders.
(a) A purchaser must, for each order filled, retain the original signed order and all linked
records for that order for two years. The purchaser must also retain all copies of each unaccepted
or defective order and each linked statement.
(b) A supplier must retain each original order filled and the linked records for two years.
(c) If electronic order records are maintained on a central server, the records must be
readily retrievable at the registered location.
§ 1305.28 Canceling and voiding electronic orders.
(a) A supplier may void all or part of an electronic order by notifying the purchaser of the
voiding. If the entire order is voided, the supplier must make an electronic copy of the order,
indicate on the copy “Void,” and return it to the purchaser. The supplier is not required to retain
a record of orders that are not filled.
(b) The purchaser must retain an electronic copy of the voided order.
(c) To partially void an order, the supplier must indicate in the linked record that nothing
was shipped for each item voided.
§ 1305.29 Reporting to DEA.
53
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