TELEPHONE
I NTERVIEW
G UIDE
I.
Purpose:
The
p urpose
o f
a
t elephone
i nterview
i s
t o
i dentify
t he
t op
c andidates
y ou
w ant
t o
p ursue.
Telephone
i nterviews
a re
a n
e fficient
a nd
e ffective
m ethod
f or
r educing
t he
c andidate
p ool
t o
t hose
most
q ualified
a nd
w hose
p ersonal
a ttributes
f it
t he
c ulture
o f
t he
d epartment
a nd
A dams
S tate
University.
The
b rief
i nterview
c an
b e
u sed
t o
e xplain
t he
j ob
i n
m ore
d etail,
g auge
t he
c andidate’s
interests,
c larify
t he
c andidate’s
w ork
h istory
a nd
e xperience,
a nd
a nswer
t heir
q uestions.
II.
Planning:
Set
u p
a ppointment
w ith
c andidate,
p roviding
a t
l east
o ne
w eek’s
n otice.
M ake
s ure
t he
•
number
a t
w hich
y ou
r eached
t he
c andidate
i s
t he
n umber
t o
b e
c alled
f or
t he
i nterview.
Also,
c oordinate
t he
i nterview
w ith
t he
a vailability
o f
c ommittee
m embers.
Schedule
t he
i nterview
c all
f or
n o
m ore
t han
3 0
m inutes.
•
Determine
i f
a ll
c ommittee
m embers
w ill
p articipate
i n
t he
i nterviews
o r
i f
o nly
o ne
o r
•
certain
m embers
w ill
b e
a sking
q uestions.
R egardless,
a ll
c ommittee
m embers
m ust
b e
present
f or
t he
i nterviews
a nd
a ll
m ust
b e
i ntroduced.
Review
t he
c andidate’s
a pplication
m aterials
i ncluding
a ny
r eferences
p rior
t o
i nterview.
•
Prepare
q uestions.
A ll
c andidates
s hould
b e
a sked
t he
s ame
q uestions.
D etermine
t he
•
order
o f
q uestions
t o
b e
a sked.
Reserve
a
c onference
r oom
a nd
t est
e quipment
( speaker
p hone).
M ake
s ure
t here
a re
n o
•
conflicts
w ith
t he
r oom
o r
i nterruptions.
A ll
p agers
a nd
c ell
p hones
m ust
b e
t urned
o ff.
Review
e valuation
i nstrument
o r
r ating
f orm
w ith
c ommittee
p rior
t o
t he
i nterview.
•
Keep
i n
m ind
t hat
t he
l ack
o f
n on-‐verbal
c ommunication
i s
a
l imiting
f actor
f or
b oth
t he
•
committee
a nd
t he
c andidate.
III.
Conducting
t he
I nterview
Call
c andidate
a t
t he
s cheduled
t ime.
•
Introduce
c ommittee
t o
c andidate
a nd
b riefly
e xplain
t he
i nterview
p rocess.
•