Customer Satisfaction Survey
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P.O. 1450 - Jenks, OK 74037
Phone: 918-246-9898
Website:
CUSTOMER SATISFACTION SURVEY
CUSTOMER INFORMATION
Company Name:
Address:
City:
Telephone:
Fax:
Name & Title of Person
Date:
Completing This Survey:
E-mail:
Phone:
Rate each item in the categories below. Please choose the number which best describes NMSI’s performance. (1 is poor and 5 is
excellent). Please take time to add comments if necessary.
DELIVERY
Poor
Excellent
Comments
1
2
3
4
5
A.) On-time Delivery
1
2
3
4
5
B.) Packaging
1
2
3
4
5
C.) Identification
QUALITY
1
2
3
4
5
A.) Inspection Data
1
2
3
4
5
B.) Quality Parts
PRICE
1
2
3
4
5
A.) Cost of Product
1
2
3
4
5
B.) Quote Response Time
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Parent category: Life