Sales & Administration Job Description Page 3

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Job Description
Sales & Administration
Company Policies – Knowledge of Les Schwab policies and procedures. This includes the willingness to
learn, understand and apply Company policy.
Credit Procedures – The ability to pull, read, and understand credit reports; determine customer credit
worthiness. This includes knowledge of Company credit-granting guidelines and legal requirements.
Data Entry & Retrieval – The ability to quickly enter and retrieve data and look up information on Les
Schwab computer systems using a keyboard or mouse.
Filing – The ability to file documents in a logical and rational manner using alphanumeric, categorical or
date order filing systems. This includes knowledge of company filing and record retention procedures.
Planning and Organizing – The ability to set priorities, plan and coordinate work activities, and obtain and
manage resources so that work is accomplished efficiently.
Sales & Marketing – The knowledge of Les Schwab products and services including product line-up, price
points, mark-ups, sales items, and promotions and the ability to sell Les Schwab products and services
successfully by recognizing opportunities to establish credibility with customers, address customers’ issues
and concerns; and share product information and benefits. This includes knowledge of best promotion and
marketing approaches to improve store performance.
Monitoring – The ability to simultaneously attend to multiple aspects of one's work environment. This
includes the ability to monitor and assess customer actions and store appearance in order to make
improvements or take corrective action.
Physical Abilities
An employee in the Sales & Administration position must be able to coordinate movement of fingers of one
or both hands and walk repeatedly or stand continuously throughout the day without fatiguing. An
employee also must be able to drive vehicles, see details at a close range, and detect sounds in order to
perform one or more of the essential duty areas of this position.
Work Environment
Working in the following environment is necessary to perform one or more of the essential duty areas of
this position.
Works mandatory overtime as needed to meet customer demand, often with little or no advance notice.
Works Saturdays on a regular basis and works Sundays occasionally to meet special store needs (for
example, yearly inventory).
05/17/2016
Notice: This job description supersedes all prior descriptions
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