Systems Administrator Job Description Template
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2Systems Administrator
Job Title:
Systems Administrator
Reports To:
Chief Technology Officer
Office Location:
Milwaukee
FLSA Status:
Exempt
Travel:
5%
Supervisory Responsibility:
None
Job Summary
The System Administrator (SA) is responsible for effective provisioning, installation/configuration, operation and
maintenance of systems hardware and software and related infrastructure, including end-user systems. This
individual participates in technical research and development to enable continuing innovation within the
infrastructure. This individual assists end-users in troubleshooting and solving common hardware and software
problems. This individual ensures that system hardware, operating systems, software systems and related
procedures adhere to organizational values, enabling staff, clients and vendor partners.
This individual is accountable for the following critical Security MicroImaging applications, such as:
Microsoft Dynamics Great Plains
Microsoft Dynamics CRM 4.0
Office 365 Administration (Hosted MS Exchange)
Microsoft SharePoint 2010
Microsoft SQL Server (2005/2008)
Additional responsibilities include:
Network & Telecommunication Management
Software License Management
Mobile Device Management/Provisioning
Manage relationships with outside service vendors
System Engineering, Support and Provisioning
1. Engineering technology solutions for various project/operational needs of the organization.
2. Install new/rebuild existing servers and configure hardware, peripherals, services, settings, directories,
storage, etc. in accordance with standards and project/operational requirements.
3. Install and configure systems such as accounting, collaboration or other business software.
4. Develop and maintain installation and configuration procedures.
5. Contribute to and maintain system standards.
6. Research and recommend innovative, and where possible automated approaches for system
administration tasks.
7. Identify opportunities for effective external hosting of core business applications to provide scalable
systems capable of supporting geographically diverse workforce.
Operations and Support
8. Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources,
systems and key processes, reviewing system and application logs, and verifying completion of
scheduled jobs such as backups.
9. Perform regular security monitoring to identify any possible intrusions.
10. Perform daily backup operations, ensuring all required file systems and system data are successfully
backed up to the appropriate media, recovery tapes or disks are created, and media is recycled and sent
off site as necessary.
11. Perform regular file archival and purge as necessary.
12. Create, change, and delete user accounts per request.
Systems Administrator Job Description
Page 1 of 2
April 2012
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Parent category: Business