Performance Evaluation (Page 3 of 6) in pdf

Performance Evaluation Page 3

Job Knowledge/Technical Expertise: Incumbent must demonstrate understanding and effective utilization of job related information, technical skills and

procedures. Additional considerations are awareness of technical aspects of jobs; possessions of professional and administrative skills; be technically

competent; be knowledgeable about strategic direction of Department; and understand the City's culture.

Continually needs instructions; inadequate understanding of job

Generally well informed on primary job duties and responsibilities.

Exceptional technical understanding of all job functions.

fundamentals. Lacks technical expertise.

Demonstrates adequate technical expertise to perform job

Understands intricacies of job better than most employees.

functions.

Rating: Comments:

Punctuality/Attendance: Incumbent must demonstrate reliability in reporting to duty on time and on a consistent basis. Considerations include arriving and

departing according to schedule, and consistent attendance.

Unreliable; negative impact on operation. Late to work, takes

Generally prompt for work; regular in attendance. Careful to

Regular and prompt; strictly follows leave policy. Does not

extended breaks and/or lunch. Often absent without good reason

report back from lunch/break on time. If late, usually has a good

abuse lunch or break periods. Infrequently absent or tardy.

and/or frequently tardy.

reason.

Rating: Comments:

Work Ethic/Quantity/Productivity: Incumbent must demonstrate results regarding the amount of work produced in a workday. Consider the degree of

difficulty of employee's work responsibilities and other factors such as changes in schedules, interaction with other departments, the need to gather

information, etc. Consider output under normal conditions. Does employee utilize time effectively? Is he/she able to work on several assignments at the

same time?

Volume of work is not satisfactory to keep department running

Amount of work completed is satisfactory. Able to keep up with

Consistently completes more work than is required. Asks for

properly. Does just enough to get by. Does not utilize time

work and meet deadlines most of the time.

more work and strives to improve productivity.

efficiently.

Rating:

Comments:

Quality of Work: Incumbent is evaluated on the ability to get the job done with minimum supervision, caliber of work and the ability to maintain acceptable

results for quality control purposes. Considerations are acceptance of responsibility, being conscientious, and ability to meet accuracy and deadlines

requirements. Consider accuracy, neatness, thoroughness, attention to detail and other factors relating to quality. Is employee careful to avoid errors? Does

employee repeat mistakes, or learn from them?

Assignments not always carried through; requires close scrutiny to

Quality of work is generally careful and neat. Makes few errors.

Can be counted upon to complete assignments. Work

insure compliance. Work may be late, of poor quality, or not

Generally dependable. Can usually be relied upon to follow

produced is of consistently outstanding quality, and

completed at all.

through on work assignments. Shows interest in contributing to

completed on schedule. Highly motivated to improve

success of department.

personal contribution to department's goals.

Rating: Comments:

Working Relationships/Interpersonal Skills: Incumbent must demonstrate the ability to relate to and interact with others in a positive way that results in

cooperation, mutual respect and common benefit. Consider employee's expressed attitude towards his/her work; tact and cooperation shown in dealing with

customers, fellow employees and members of management; the spirit in which assignments are accepted; willingness to work with other employees and

departments toward a common objective. Is employee cooperative even when overruled; helpful to others and tolerant of their expressed opinions and

suggestions?

Reluctant to help; apathetic and uncooperative. Does all possible

Cooperative and courteous most of the time. Team player.

Excellent rapport with others. Offers constructive

to gain advantage for self and department at expense of peers.

Relates well with staff and public. Regarded as competent by

suggestions. Goes the "extra mile" in showing concern for

Distrusted, excluded by peers, who feel "used" and manipulated.

peers.

co-workers and the public. Highly regarded by peers, who

seek advice and help. A true "friend" to peers, who build a

strong relationship of equals. Strong bond of trust from and

for others.

Ratings:

Comments:

Adaptability: Incumbent is evaluated on the ability to adapt to multiple demands or changing priorities, and accommodate emergencies; willing to learn new

skills and assume new responsibilities; responsive to direction. Consider employee's willingness and ability to perform other work in his/her department and

the application of current job knowledge to new and unfamiliar work. Does employee grasp instructions and learn quickly? Consider employee's flexibility

regarding change and his/her reaction to pressure. Also consider -- the ability to change approaches or methods based upon circumstances unique to a

particular situation in order to achieve desired results.

Has not adapted to job requirements. Resists instruction.

Willing to try new duties or procedures with positive attitude.

Welcomes new situations positively and as a challenge.

Complains rather than trying new situations.

Works well under pressure.

Encourages the same behavior in others. Makes

constructive suggestions for improvement.

Rating:

Comments: