Systems Administrator Job Description Template (Page 2 of 2) in pdf

Systems Administrator Job Description Template Page 2

Systems Administrator

13. Provide user support, as needed. Investigate and troubleshoot issues.

14. Repair and recover from hardware or software failures. Coordinate and communicate with impacted

constituencies.

Maintenance

15. Apply OS patches and upgrades on a regular basis, and upgrade administrative tools and utilities.

Configure / add new services as necessary.

16. Upgrade and configure system software that supports accounting, messaging and collaboration

applications per project or operational needs.

17. Maintain operational, configuration, or other procedures.

18. Perform periodic performance reporting to support capacity planning.

19. Perform ongoing performance tuning, hardware upgrades, and resource optimization as

required. Configure CPU, memory, and disk partitions as required.

20. Maintain data center environmental and monitoring equipment.

Experience, Skills and Education

1. Bachelor (4-year) degree, with a technical major, such as engineering or computer science. Or,

equivalent experience.

2. Systems Administration/System Engineer certification in Microsoft, desired.

3. Strong prioritization skills are necessary.

4. Experience working with MS Dynamics Great Plains, MS Dynamics CRM 4.0 are strongly desired.

5. Strong decision making skills. Judgment errors can affect the organizations operational efficiency.

6. No budget responsibility.

7. Strong communication skills are necessary. Interpret and/or discuss information with others, which

involves terminology or concepts not familiar to many people; regularly provide advice and recommend

actions involving rather complex issues.

8. Provides occasional guidance, some of which is technical.

9. Responsibilities sometimes require working evenings and weekends, sometimes with little advanced

notice.

10. Occasional travel required to remote offices and to receive training.

Systems Administrator Job Description

Page 2 of 2

April 2012

Systems Administrator Job Description Template Page 2