Limited Warranty Sample (Page 2 of 4) in pdf

How to Return the PlayBook. This Limited Warranty is provided by RIM. Please contact a RIM representative at 1800

039 536 to receive instructions on how to return YOUR BlackBerry PlayBook to RIM or to a RIM authorized service

provider. RIM’s warranty contact information and further details on how YOU can return YOUR BlackBerry PlayBook

to RIM can be found at When contacting RIM or a RIM representative

via telephone charges may apply, and YOU shall assist RIM or its representative in diagnosing any problem with YOUR

BlackBerry PlayBook. RIM may require that YOU provide proof of purchase of the BlackBerry PlayBook in the form of

a dated receipt or invoice from an authorized RIM reseller evidencing that YOU are the beneficiary of this Limited

Warranty during the Warranty Period. IF YOUR BLACKBERRY PLAYBOOK IS RETURNED DURING THE

WARRANTY PERIOD, BUT YOUR BLACKBERRY PLAYBOOK IS NOT COVERED UNDER THE TERMS

AND CONDITIONS OF THIS LIMITED WARRANTY AND YOU DO NOT HAVE ANY RIGHTS OR

REMEDIES UNDER THE AUSTRALIAN CONSUMER LAW, RIM’S STANDARD REPAIR AND

PROCESSING TERMS AND CHARGES MAY APPLY. RIM may limit warranty services under this Limited

Warranty to the country where RIM or its authorized reseller originally sold the BlackBerry PlayBook to YOU. Warranty

service options and response times may differ by country in which warranty service is requested. YOU MAY BE

RESPONSIBLE FOR SHIPPING, HANDLING, AND OTHER COSTS UNDER THIS LIMITED WARRANTY

IF YOU REQUEST WARRANTY SERVICES NOT IN THE COUNTRY OF ORIGINAL PURCHASE OF THE

BLACKBERRY PLAYBOOK AND IF RIM IS WILLING TO FACILITATE YOUR REQUEST.

Data Backup and Peripherals. RIM is not responsible for data, software, applications, peripherals or information that

may be damaged, lost or destroyed, including, without limitation, data lost or damaged during the servicing, repair or

replacement of the BlackBerry PlayBook, or through the use of synchronization software. Servicing, repair or

replacement of the BlackBerry PlayBook, or the use of synchronization software, may result in the loss of data, software,

applications, peripherals or information.

PRIOR TO THE RETURN OF THE BLACKBERRY PLAYBOOK TO RIM OR A RIM AUTHORIZED

SERVICE PROVIDER YOU MUST: (I) BACKUP YOUR DATA, SOFTWARE, APPLICATIONS, AND

INFORMATION; AND (II) WIPE AND/OR REMOVE ANY DATA, FILES, PERIPHERALS, EXPANDABLE

MEMORY, AND/OR ANY PERSONAL AND CONFIDENTIAL INFORMATION. DURING THE SERVICING,

REPAIR OR REPLACEMENT CONTENT ON YOUR BLACKBERRY PLAYBOOK MAY BE DELETED AND

REFORMATTED OR CONFIGURED AS ORIGINALLY PURCHASED (SUBJECT TO THEN CURRENT

UPDATES AND UPGRADES OF SOFTWARE, WHICH IS SUBJECT TO THE BLACKBERRY SOLUTION

SOFTWARE LICENSE AGREEMENT, WHICH IS AVAILABLE AT ). For

clarity, this Limited Warranty does not cover the backup, recovery or reinstallation of YOUR data, software or

applications to the BlackBerry PlayBook.

Exclusive Remedies. SUBJECT TO THE SECTION 'AUSTRALIAN CONSUMER LAW' BELOW AND EXCEPT TO

THE EXTENT THAT RIM IS EXPRESSLY PROHIBITED BY LAW, THIS WARRANTY AND THE REMEDIES

EXPRESSLY SET FORTH ABOVE FOR THE BLACKBERRY PLAYBOOK HARDWARE ARE YOUR EXCLUSIVE

REMEDIES AND ARE IN LIEU OF ANY OTHER WARRANTIES, REMEDIES AND CONDITIONS, WHETHER

EXPRESSED OR IMPLIED.

Limitation of Liability. SUBJECT TO THE SECTION 'AUSTRALIAN CONSUMER LAW' BELOW AND EXCEPT

TO THE EXTENT THAT RIM IS EXPRESSLY PROHIBITED BY APPLICABLE LAW, RIM, ON BEHALF OF

ITSELF, ITS DISTRIBUTORS, RESELLERS, SUBCONTRACTORS, AND SERVICE PROVIDERS OF THE

BLACKBERRY PLAYBOOK AND ON BEHALF OF ANY COMPANY CONTROLLED BY OR IN COMMON

CONTROL WITH RIM (COLLECTIVELY, THE “GROUP OF COMPANIES” AND INDIVIDUALLY A “GROUP

COMPANY”) HEREBY DISCLAIMS ALL OTHER WARRANTIES, CONDITIONS, REPRESENTATIONS OR

GUARANTEES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED

WARRANTIES OF MERCHANTABILITY, SATISFACTORY QUALITY AND/OR FITNESS FOR A PARTICULAR

PURPOSE. RIM DISCLAIMS ANY REPRESENTATION THAT IT IS CAPABLE OF REPAIRING OR REPLACING

THE BLACKBERRY PLAYBOOK WITHOUT RISK TO OR LOSS OF DATA, SOFTWARE, APPLICATIONS, OR

PROGRAMS. TO THE EXTENT RIM CANNOT LAWFULLY DISCLAIM ANY IMPLIED OR STATUTORY

WARRANTIES OR GUARANTEES RELATING TO THE BLACKBERRY PLAYBOOK, YOUR STATUTORY

RIGHTS ARE NOT AFFECTED BY THIS CLAUSE.

Limited Warranty PlayBook – Australia Template (English) (111611) cl

Limited Warranty Sample Page 2

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