Limited Warranty Sample (Page 4 of 4) in pdf

RIM’s Privacy Policy (which may be accessed at ) for problem resolution

and troubleshooting purposes in order to perform the warranty services described in this Limited Warranty. This may

include obtaining YOUR information and the BlackBerry PlayBook from third-party airtime service providers, retailers,

resellers and distributors involved in the chain of custody of the BlackBerry PlayBook upon which warranty services are

performed, and transferring YOUR information and the BlackBerry PlayBook to RIM subsidiaries and affiliates or RIM

service providers.

Australian Consumer Law. Under the Australian Consumer Law, which is Schedule 2 to the Competition and

Consumer Act 2010 (Cth) (CCA) and is replicated in the relevant Fair Trading Acts (and Consumer Affairs and Fair

Trading Acts) of Australian states and territories ("FTAs"), certain statutory guarantees ("Consumer Guarantees") are

conferred in relation to the supply of goods or services if: (a) the goods or services are of a kind ordinarily acquired for

personal, domestic or household use or consumption ("PDH Goods or Services"); or (b) the price of the goods or services

is $40,000 Australian or less. These include guarantees that services are provided with due skill and care, and that goods

are of acceptable quality, are fit for the purpose described, match any description or sample and are free from defects and

faults. If these consumer guarantees are not met, the consumer may be entitled (in the case of services) to the service

resupplied, to payment for the cost of having it supplied again by someone else or to compensation, and (in the case of

goods) to a refund or an alternative to a refund (such as an exchange or repair) and to compensation from the supplier or

to compensation from the manufacturer. If the goods or services supplied under this Limited Warranty are PDH Goods or

Services, the operation of the Consumer Guarantees cannot be, and are not in this Limited Warranty, excluded or limited.

If: (a) the goods or services supplied under this Limited Warranty are not PDH Goods or Services; and (b) the price of

those goods or services is $40,000 Australian or less, if RIM is the supplier of those goods or services, RIM can, and does,

limit its liability of breach of any Consumer Guarantee to (at RIM's option): (i) in the case of goods, repairing or

replacing the goods or paying the cost of having the goods repaired or replaced; and (ii) in the case of services, re-

supplying the services or the cost of having the services re-supplied, and RIM does not exclude or limit the operation of

the Consumer Guarantees under any other provision of this Limited Warranty or in any other manner. Except for the

Consumer Guarantees and the warranties and conditions set out in the Limited Warranty, RIM excludes all warranties and

conditions implied by statute, at law, in fact or otherwise.

Research In Motion Limited SOFTWARE LICENCE AGREEMENT

Terms and Conditions

Limited Warranty PlayBook – Australia Template (English) (111611) cl

Limited Warranty Sample Page 4