Sales And Marketing Manager Job Description (Page 2 of 4) in pdf

2. Customer Service and Marketing/Sales Support

a. Send routine price quotes to customers

b. Process, organize, and file customer orders

c. Collect, organize, store and manager customer shipping, billing, and order information

d. Prepare outgoing orders for shipment (label products, prepare and print packing lists,

safely package products, and ship via Fed Ex

e. Send customers invoices, tracking numbers, follow up email after shipment

Follow up with customers two weeks after purchase for product feedback

g. Manage marketing vendor supplier relationships (trade shows, publications, Google,

etc.)

3. Marketing and Various Administrative Tasks

a. Perform various marketing and administrative tasks as they are delegated to you

4. Office and Lab Management

a. Order lab supplies and raw materials

b. Manage supplier relationships

c. Prepare orders for shipment

d. Do various tasks that the CTO and other officers of the company assign to you

Desired Characteristics:



Sales Disposition: The reality is that you will spend a lot of time on the phone and exchanging

emails with customers. You must have the psychological disposition and natural talent to sell to

be successful in this job.



Smile: You will be emailing and speaking with customers every day. A positive attitude and

“people skills” are essential.



Detail Obsessed: You will manage many details. T’s crossed. I’s dotted. No spelling mistakes.

Every invoice calculated perfectly. Every lab supply in inventory 100% of the time.



Flexibility: This is a technology startup company. Expect your job description and

responsibilities to change and grow regularly.



Initiative and Independence: There is always something that can be done better. We need you

to identify problems and create and implement solutions on your own.



No Ego. We will request you do various administrative tasks (make coffee, label packages, make

copies, call vendors, get documents notarized, manage export policy, etc. We expect you to do

any and all administrative tasks happily and proudly.

Working Conditions:

Sales And Marketing Manager Job Description Page 2