•
record random telephone calls. Another is to ask
records and talk with an IRS representa-
Prior-year forms, instructions, and publica-
tive face-to-face. No appointment is nec-
tions.
some callers to complete a short survey at the
essary — just walk in. If you prefer, you
end of the call.
•
Tax Map: an electronic research tool and
can call your local Center and leave a
finding aid.
Walk-in. Many products and services
message requesting an appointment to re-
•
are available on a walk-in basis.
solve a tax account issue. A representa-
Tax law frequently asked questions.
tive will call you back within 2 business
•
Tax Topics from the IRS telephone re-
days to schedule an in-person appoint-
•
Products. You can walk in to many post
sponse system.
ment at your convenience. If you have an
offices, libraries, and IRS offices to pick up
•
Internal Revenue Code — Title 26 of the
ongoing, complex tax account problem or
certain forms, instructions, and publica-
a special need, such as a disability, an
U.S. Code.
tions. Some IRS offices, libraries, grocery
appointment can be requested. All other
•
Fill-in, print, and save features for most tax
stores, copy centers, city and county gov-
issues will be handled without an appoint-
forms.
ernment offices, credit unions, and office
ment. To find the number of your local
•
supply stores have a collection of products
Internal Revenue Bulletins.
office, go to
available to print from a CD or photocopy
or look in the
•
Toll-free and email technical support.
from reproducible proofs. Also, some IRS
phone book under United States Govern-
•
Two releases during the year.
ment, Internal Revenue Service.
offices and libraries have the Internal Rev-
– The first release will ship the beginning
enue Code, regulations, Internal Revenue
of January 2011.
Bulletins, and Cumulative Bulletins avail-
Mail. You can send your order for
– The final release will ship the beginning
able for research purposes.
forms, instructions, and publications to
of March 2011.
the address below. You should receive
•
Services. You can walk in to your local
a response within 10 days after your request is
Taxpayer Assistance Center every busi-
Purchase the DVD from National Technical
received.
ness day for personal, face-to-face tax
Information Service (NTIS) at
cdorders
for $30 (no handling fee) or call
help. An employee can explain IRS letters,
Internal Revenue Service
1-877-233-6767 toll free to buy the DVD for $30
request adjustments to your tax account,
1201 N. Mitsubishi Motorway
(plus a $6 handling fee).
or help you set up a payment plan. If you
Bloomington, IL 61705-6613
need to resolve a tax problem, have ques-
DVD for tax products. You can order
tions about how the tax law applies to your
Publication 1796, IRS Tax Products
individual tax return, or you are more com-
DVD, and obtain:
fortable talking with someone in person,
•
visit your local Taxpayer Assistance
Current-year forms, instructions, and pub-
Center where you can spread out your
lications.
Publication 541 (December 2010)
Page 15