Publication 971 - Innocent Spouse Relief - Internal Revenue Service (Page 21 of 24) in pdf

How To Get Tax Help

•

Download forms, including talk-

for an appointment. To find the

You can get help with unresolved tax

ing tax forms, instructions, and

number, go to

issues, order free publications and

publications.

contacts

or look in the phone

forms, ask tax questions, and get infor-

book under United States Gov-

•

mation from the IRS in several ways.

Order IRS products online.

ernment, Internal Revenue Serv-

By selecting the method that is best for

•

Research your tax questions on-

ice.

you, you will have quick and easy ac-

line.

cess to tax help.

•

TTY/TDD equipment. If you have

•

Search publications online by

access to TTY/TDD equipment,

Free help with your return. Free

topic or keyword.

help in preparing your return is avail-

call 1-800-829-4059 to ask tax

•

able nationwide from IRS-certified vol-

Use the online Internal Revenue

questions or to order forms and

unteers. The Volunteer Income Tax

Code, regulations, or other offi-

publications.

Assistance (VITA) program is de-

cial guidance.

•

TeleTax topics. Call

signed to help low-moderate income

•

View Internal Revenue Bulletins

1-800-829-4477 to listen to

taxpayers and the Tax Counseling for

(IRBs) published in the last few

pre-recorded messages covering

the Elderly (TCE) program is designed

years.

various tax topics.

to assist taxpayers age 60 and older

•

with their tax returns. Most VITA and

Figure your withholding al-

•

Refund information. To check the

TCE sites offer free electronic filing

lowances using the withholding

status of your 2011 refund, call

and all volunteers will let you know

calculator online at

1-800-829-1954 or

about credits and deductions you may

individuals.

1-800-829-4477 (automated re-

be entitled to claim. To find the nearest

•

Determine if Form 6251 must be

fund information 24 hours a day,

VITA or TCE site, visit IRS.gov or call

filed by using our Alternative

7 days a week). Wait at least 72

1-800-906-9887 or 1-800-829-1040.

Minimum Tax (AMT) Assistant

hours after the IRS acknowl-

As part of the TCE program, AARP

available online at

edges receipt of your e-filed re-

offers the Tax-Aide counseling pro-

individuals.

gram. To find the nearest AARP

turn, or 3 to 4 weeks after

•

Tax-Aide site, call 1-888-227-7669 or

mailing a paper return. If you

visit AARP’s website at

tional tax news by email.

filed Form 8379 with your return,

wait 14 weeks (11 weeks if you

•

Get information on starting and

For more information on these pro-

filed electronically). Have your

operating a small business.

grams, go to IRS.gov and enter

2011 tax return available so you

keyword “VITA” in the upper

can provide your social security

right-hand corner.

number, your filing status, and

Phone. Many services are

Internet. You can access the

the exact whole dollar amount of

available by phone.

IRS website at IRS.gov 24

your refund. If you check the sta-

hours a day, 7 days a week

tus of your refund and are not

•

Ordering forms, instructions, and

to:

given the date it will be issued,

publications. Call 1-800-TAX

•

please wait until the next week

E-file your return. Find out about

-FORM (1-800-829-3676) to or-

commercial tax preparation and

before checking back.

der current-year forms, instruc-

e-file services available free to

•

tions, and publications, and

Other refund information. To

eligible taxpayers.

prior-year forms and instructions.

check the status of a prior-year

•

You should receive your order

Check the status of your 2011

refund or amended return refund,

within 10 days.

refund. Go to IRS.gov and click

call 1-800-829-1040.

on Where’s My Refund. Wait at

•

Asking tax questions. Call the

least 72 hours after the IRS ac-

Evaluating the quality of our tele-

IRS with your tax questions at

knowledges receipt of your

phone services. To ensure IRS rep-

1-800-829-1040.

e-filed return, or 3 to 4 weeks

resentatives give accurate, courteous,

•

Solving problems. You can get

after mailing a paper return. If

and professional answers, we use

face-to-face help solving tax

you filed Form 8379 with your re-

several methods to evaluate the qual-

problems every business day in

turn, wait 14 weeks (11 weeks if

ity of our telephone services. One

IRS Taxpayer Assistance Cen-

you filed electronically). Have

method is for a second IRS represen-

ters. An employee can explain

your 2011 tax return available so

tative to listen in on or record random

you can provide your social se-

IRS letters, request adjustments

telephone calls. Another is to ask

to your account, or help you set

curity number, your filing status,

some callers to complete a short sur-

and the exact whole dollar

up a payment plan. Call your lo-

amount of your refund.

cal Taxpayer Assistance Center

vey at the end of the call.

Publication 971 (September 2011)

Page 21

Publication 971 - Innocent Spouse Relief - Internal Revenue Service Page 21

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