Publication 971 - Innocent Spouse Relief - Internal Revenue Service Page 22

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Walk-in. Many products and
Mail. You can send your or-
TAS also handles large-scale or
services are available on a
der for forms, instructions,
systemic problems that affect many
walk-in basis.
and publications to the ad-
taxpayers. If you know of one of these
dress below. You should receive a re-
broad issues, please report it to us
sponse within 10 days after your
through our Systemic Advocacy Man-
Products. You can walk in to
request is received.
agement System at
many post offices, libraries, and
vocate.
IRS offices to pick up certain
Internal Revenue Service
forms, instructions, and publica-
Low Income Taxpayer Clinics
1201 N. Mitsubishi Motorway
tions. Some IRS offices, libraries,
(LITCs). Low Income Taxpayer Clin-
Bloomington, IL 61705-6613
grocery stores, copy centers, city
ics (LITCs) are independent from the
and county government offices,
IRS. Some clinics serve individuals
Taxpayer Advocate Service. The
credit unions, and office supply
whose income is below a certain level
Taxpayer Advocate Service (TAS) is
stores have a collection of prod-
and who need to resolve a tax prob-
your voice at the IRS. Our job is to
ucts available to print from a CD
lem. These clinics provide profes-
ensure that every taxpayer is treated
or photocopy from reproducible
sional representation before the IRS or
fairly, and that you know and under-
proofs. Also, some IRS offices
in court on audits, appeals, tax collec-
stand your rights. We offer free help to
and libraries have the Internal
tion disputes, and other issues for free
guide you through the often-confusing
Revenue Code, regulations, In-
or for a small fee. Some clinics can
process of resolving tax problems that
ternal Revenue Bulletins, and
provide information about taxpayer
you haven’t been able to solve on your
Cumulative Bulletins available for
rights and responsibilities in many dif-
own. Remember, the worst thing you
research purposes.
ferent languages for individuals who
can do is nothing at all.
speak English as a second language.
Services. You can walk in to your
TAS can help if you can’t resolve
For more information and to find a
local Taxpayer Assistance
your problem with the IRS and:
clinic near you, see the LITC page on
Center every business day for
Your problem is causing financial
or IRS Publica-
personal, face-to-face tax help.
difficulties for you, your family, or
tion 4134, Low Income Taxpayer
An employee can explain IRS
your business.
Clinic List. This publication is also
letters, request adjustments to
available by calling 1-800-829-3676 or
You face (or your business is
your tax account, or help you set
at your local IRS office.
facing) an immediate threat of
up a payment plan. If you need
adverse action.
to resolve a tax problem, have
Free tax services. Publication 910,
questions about how the tax law
You have tried repeatedly to con-
IRS Guide to Free Tax Services, is
applies to your individual tax re-
tact the IRS but no one has re-
your guide to IRS services and re-
turn, or you are more comforta-
sponded, or the IRS has not
sources. Learn about free tax informa-
ble talking with someone in
responded to you by the date
tion from the IRS, including
person, visit your local Taxpayer
promised.
publications, services, and education
Assistance Center where you
and assistance programs. The publi-
can spread out your records and
If you qualify for our help, we’ll do
cation also has an index of over 100
talk with an IRS representative
everything we can to get your problem
TeleTax topics (recorded tax informa-
face-to-face. No appointment is
resolved. You will be assigned to one
tion) you can listen to on the tele-
necessary —just walk in. If you
advocate who will be with you at every
phone. The majority of the information
prefer, you can call your local
turn. We have offices in every state,
and services listed in this publication
the District of Columbia, and Puerto
Center and leave a message re-
are available to you free of charge. If
Rico. Although TAS is independent
questing an appointment to re-
there is a fee associated with a re-
within the IRS, our advocates know
solve a tax account issue. A
source or service, it is listed in the
how to work with the IRS to get your
representative will call you back
publication.
problems resolved. And our services
within 2 business days to sched-
Accessible versions of IRS pub-
are always free.
ule an in-person appointment at
lished products are available on re-
your convenience. If you have an
As a taxpayer, you have rights that
quest in a variety of alternative formats
ongoing, complex tax account
the IRS must abide by in its dealings
for people with disabilities.
problem or a special need, such
with you. Our tax toolkit at
www.
TaxpayerAdvocate.irs.gov
can help
as a disability, an appointment
DVD for tax products. You
you understand these rights.
can be requested. All other is-
can order Publication 1796,
sues will be handled without an
IRS Tax Products DVD, and
If you think TAS might be able to
appointment. To find the number
help you, call your local advocate,
obtain:
of your local office, go to
whose number is in your phone book
Current-year forms, instructions,
or look
and on our website at
and publications.
in the phone book under United
advocate. You can also call our
Prior-year forms, instructions,
States Government, Internal
toll-free number at 1-877-777-4778 or
TTY/TDD 1-800-829-4059.
and publications.
Revenue Service.
Page 22
Publication 971 (September 2011)

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