Publication 510 - Excise Taxes - 2004 (Page 32 of 48) in pdf

faxed to you. For help with transmission

your account, or help you set up a pay-

How To Get Tax Help

problems, call 703-487-4608. Long-distance

ment plan. You can set up an appointment

charges may apply.

by calling your local Center and, at the

prompt, leaving a message requesting

You can get help with unresolved tax issues,

Phone. Many services are available by

Everyday Tax Solutions help. A represen-

order free publications and forms, ask tax ques-

phone.

tative will call you back within 2 business

tions, and get more information from the IRS in

days to schedule an in-person appoint-

several ways. By selecting the method that is

ment at your convenience. To find the

best for you, you will have quick and easy ac-

•

number, go to or look in the

cess to tax help.

Ordering forms, instructions, and publica-

phone book under “United States Govern-

tions. Call 1-800-829-3676 to order

Contacting your Taxpayer Advocate. If you

ment, Internal Revenue Service.”

current-year forms, instructions, and publi-

have attempted to deal with an IRS problem

cations and prior-year forms and instruc-

unsuccessfully, you should contact your Tax-

tions. You should receive your order within

Mail. You can send your order for

payer Advocate.

10 days.

forms, instructions, and publications to

The Taxpayer Advocate independently rep-

the Distribution Center nearest to you

•

resents your interests and concerns within the

Asking tax questions. Call the IRS with

and receive a response within 10 workdays after

IRS by protecting your rights and resolving

your tax questions at 1-800-829-4933. For

your request is received. Use the address that

problems that have not been fixed through nor-

questions on Form 2290, call the Form

applies to your part of the country.

mal channels. While Taxpayer Advocates can-

2290 call site at 1-866-699-4096 (toll free)

•

not change the tax law or make a technical tax

from the United States and

Western part of U.S.:

decision, they can clear up problems that re-

1-859-669-5733 (not toll free) from Can-

Western Area Distribution Center

sulted from previous contacts and ensure that

ada and Mexico. The hours of service are

Rancho Cordova, CA 95743 – 0001

your case is given a complete and impartial

8:00 A.M. to 6:00 P.M., EST.

•

Central part of U.S.:

review.

•

Solving problems. You can get

Central Area Distribution Center

To contact your Taxpayer Advocate:

face-to-face help solving tax problems

P.O. Box 8903

•

Call the Taxpayer Advocate toll free at

every business day in IRS Taxpayer As-

Bloomington, IL 61702 – 8903

1 – 877 – 777 – 4778.

sistance Centers. An employee can ex-

•

Eastern part of U.S. and foreign

•

plain IRS letters, request adjustments to

Call, write, or fax the Taxpayer Advocate

addresses:

your account, or help you set up a pay-

office in your area.

Eastern Area Distribution Center

ment plan. Call your local Taxpayer Assis-

P.O. Box 85074

•

Call 1 – 800 – 829 – 4059 if you are a

tance Center for an appointment. To find

Richmond, VA 23261 – 5074

TTY/TDD user.

the number, go to or look in

•

the phone book under “United States Gov-

Visit the website at /advo-

CD-ROM for tax products. You can

ernment, Internal Revenue Service.”

cate.

order IRS Publication 1796, Federal

•

TTY/TDD equipment. If you have access

Tax Products on CD-ROM, and obtain:

For more information, see Publication 1546,

to TTY/TDD equipment, call

The Taxpayer Advocate Service of the IRS.

1-800-829-4059 to ask tax or account

•

Current-year forms, instructions, and pub-

questions or to order forms and publica-

Free tax services. To find out what services

lications.

tions.

are available, get Publication 910, Guide to Free

•

Prior-year forms and instructions.

Tax Services. It contains a list of free tax publi-

•

cations and an index of tax topics. It also de-

Evaluating the quality of our telephone serv-

Frequently requested tax forms that may

scribes other free tax information services,

ices. To ensure that IRS representatives give

be filled in electronically, printed out for

including tax education and assistance pro-

accurate, courteous, and professional answers,

submission, and saved for recordkeeping.

grams and a list of TeleTax topics.

we use several methods to evaluate the quality

•

Internal Revenue Bulletins.

of our telephone services. One method is for a

Internet. You can access the IRS web-

second IRS representative to sometimes listen

site 24 hours a day, 7 days a week at

Buy the CD-ROM from National Technical In-

in on or record telephone calls. Another is to ask

to:

formation Service (NTIS) on the Internet at

some callers to complete a short survey at the

/cdorders for $22 (no handling

end of the call.

•

fee) or call 1 – 877 – 233 – 6767 toll free to buy

Download forms, instructions, and publica-

the CD-ROM for $22 (plus a $5 handling fee).

tions.

Walk-in. Many products and services

The first release is available in early January

•

are available on a walk-in basis.

Order IRS products online.

and the final release is available in late Febru-

•

ary.

See answers to frequently asked tax ques-

tions.

•

CD-ROM for small businesses. IRS

Products. You can walk in to many post

•

Search publications online by topic or

Publication 3207, Small Business Re-

offices, libraries, and IRS offices to pick up

keyword.

source Guide, is a must for every small

certain forms, instructions, and publica-

•

business owner or any taxpayer about to start a

tions. Some IRS offices, libraries, grocery

Send us comments or request help by

business. This handy, interactive CD contains

stores, copy centers, city and county gov-

email.

all the business tax forms, instructions, and pub-

ernment offices, credit unions, and office

•

lications needed to successfully manage a busi-

supply stores have a collection of products

news by email.

ness. In addition, the CD provides an

available to print from a CD-ROM or pho-

•

abundance of other helpful information, such as

tocopy from reproducible proofs. Also,

Get information on starting and operating

how to prepare a business plan, finding financ-

some IRS offices and libraries have the

a small business.

ing for your business, and much more. The de-

Internal Revenue Code, regulations, Inter-

sign of the CD makes finding information easy

nal Revenue Bulletins, and Cumulative

and quick and incorporates file formats and

Bulletins available for research purposes.

Fax. You can get over 100 of the most

browsers that can be run on virtually any

•

requested forms and instructions 24

Services. You can walk in to your local

desktop or laptop computer.

hours a day, 7 days a week, by fax.

Taxpayer Assistance Center every busi-

It is available in early April. You can get a

Just call 703-368-9694 from your fax machine.

ness day to ask tax questions or get help

free copy by calling 1 – 800 – 829 – 3676 or by

Follow the directions from the prompts. When

with a tax problem. An employee can ex-

visiting the website at /smallbiz.

you order forms, enter the catalog number for

plain IRS letters, request adjustments to

the form you need. The items you request will be

Page 32

Publication 510 - Excise Taxes - 2004 Page 32

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