Fourth Quarter 1999 Index Of Charts - Office Of Thrift Supervision - U.s. Department Of Treasury Page 4

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OPERATING EFFICIENCY IMPROVED
WHILE EARNINGS EFFICIENCY FELL
Operating Efficiency Ratio (OER)
67.2%
65.8%
65.2%
65%
64.1%
64.0%
65.4%
62.7%
61.3%
62.0%
64.4%
60%
60.5%
59.8%
60.6%
60.0%
59.0%
57.2%
OER
OER - Including Gains o n A s s e t s H e ld fo r S a le
55%
1992
1993
1994
1995
1996
1997
1998
1999
Earnings Efficiency Ratio
110%
1 0 7 .2 %
1 0 7 .1 %
1 0 5 .9 %
1 0 5 .9 %
1 0 5 .4 %
105%
1 0 4 .2 %
1 0 3 .6 %
1 0 1 .0 %
100%
1992
1993
1994
1995
1996
1997
1998
1999
Operating Efficiency Ratio = General and Administrative Expense / Net Interest Income plus Fee Income.
Earnings Efficiency Ratio = Interest-Earning Assets / Interest-Bearing Liabilities.
1996 General and Administrative Expense excludes net SAIF special assessment.
Office of Thrift Supervision / March 2000
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