Community Health Alliance Job Description Pharmacy Clerk/cashier

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Community Health Alliance
Job Description
Pharmacy Clerk/Cashier
(PCC)
Supervisor: Director of Pharmacy Operations
Job Description: The Pharmacy Clerk/Cashier (PCC) performs all front desk activities of the Clinic
Pharmacy. These activities include patient/family receipt, processing, and completion of all Rx’s
prescribed by CHA providers. The PCC will follow all Pharmacy and State of Nevada laws pertaining to
pharmaceuticals, including patient confidentiality.
Education and Experience: High school diploma or GED equivalent and preferably previous
pharmacy clerk experience.
Knowledge, Skills and Abilities:
1. Knowledge of essential functions in a busy Medical Clinic Pharmacy.
2. Knowledge of general Rx practices and procedures.
3. Knowledge of HIPPA, all three (3) Nevada Medicaid Rx plans with their procedures for Rx
coverage.
4. Knowledge of an electronic medical record system
5. Knowledge of manual and electronic billing procedures
6. Knowledge of all health care services offered at each clinic site
7. Knowledge of automated billing systems
8. Skill in communicating effectively to peers, supervisors and patients and to handle stressful
situations appropriately
9. Skill in operating personal computer utilizing word processing, spreadsheets, databases, email
and other office equipment
10. Skill in accuracy and attention to detail
11. Ability to calculate figures and amounts for posting
12. Ability to prioritize work
13. Ability to read and write legibly, Spanish fluency is required
14. Ability to maintain confidentiality of information, most importantly patient insurance, financial
and medical information according to Federal and State laws
15. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form
16. Ability to work and interact effectively and positively with other staff members to build and
enhance teamwork in the clinics and in the overall CHA organization
17. Ability to understand and respond appropriately, effectively and sensitively to special population
groups as defined by race, ethnicity, language, age, sex, etc.
18. Ability to hear and speak well enough to converse over telephone
19. Ability to see well enough to use computer efficiently and read computer reports and
correspondence
20. Ability to lift up to 20 pounds on a frequent basis
21. Reasonable accommodation will be made for physical limitations on an individual basis
22. Willingness to learn, understand and abide by CHA’s policies and procedures

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