2012 Electronic Funds Transfer Guidelines (Page 13 of 23) in pdf

Louisiana Department of Revenue

Electronic Funds Transfer Guidelines

9. The amount entered will be read back and a check digit may be given. If the value read back is correct and the

check digit matches the one previously calculated, enter 1#. If the value is incorrect or the check digits do not

match, enter 0#. You will be prompted for the correct value.

10. When your reporting is complete, you will be given a trace number which you should record for possible future

reference. This number allows the Louisiana Department of Revenue to trace your transaction if a problem occurs.

11. If you have additional tax payments to report, enter your preassigned security access code beginning with step 3

of the tax payment instructions for the tax type you wish to report.

If you have no additional payments to report, press 0# to end the call.

System: “Thank you for using the Louisiana Department of Revenue’s EFT Service. Have a good day.”

Correcting a Transaction

1. Corrections made the same day as transmission.

ACH Debit transactions may be corrected only if a correction call is made on the same day the original transaction

was entered. To correct information related to a payment under protest, the original transaction must be canceled

and a new one initiated. The transaction cannot be changed after transmission.

In order to correct a transaction:

•

Call 1-800-669-3110.

•

Tell the operator: “I need to make a correction My security code is”:

Company ID

Location Number

Tax Account

Password

•

Tell the operator the original operator’s number, the entry date, the original trace number, and the corrected

value for each field.

•

An operator will call you back with a new trace number for your correction.

2. Corrections made one or more days after transmission

•

If the original electronic payment was insufficient to pay the total tax liability, a second transmission should be

made to pay the additional amount due.

•

If the original payment overpaid the tax liability, call (225) 219-2203 for information as to how to apply for a

refund of the overpayment.

Canceling a Transaction

1. To cancel the current transaction, simply notify the operator at any point during your call. The entire transaction will

be canceled.

2. To cancel a transaction later the same day:

•

Call 1-800-669-3110.

•

Tell the operator: “I need to cancel a transaction My security code is”:

Company ID

Location Number

Tax Account

Password

•

Tell the operator the original trace number.

•

An operator will call you back with a new trace number for your cancellation.

Problems

If you have any difficulty reaching the ACH system or relaying any of the necessary information, please contact the

Revenue Processing Center at eft.revefax@la.gov.

Proof of Payment

If a taxpayer uses the ACH Debit payment method, the verification number provided at the time of the transaction will

serve as proof that the transaction was completed. No penalties will apply if it can be verified that the taxpayer com-

pleted the transmission timely.

2012 Electronic Funds Transfer Guidelines Page 13

Related Articles

Related forms

Related Categories