2012 Electronic Funds Transfer Guidelines (Page 8 of 23) in pdf

Electronic Funds Transfer Guidelines

Louisiana Department of Revenue

Bank Information in LaTAP

When making a payment you can choose to save a payment source for future use. After entering the bank routing

number and account number, check the box next to “save payment source for future use” and define a name for the

payment source for future reference.

You may add new payment sources or change a source at any time in your LaTAP profile. After logging in and following

the “My Profile” link to view your profile, you may view your payment sources at the bottom of the profile screen. To add

a new payment source, click the “Add Source” link and enter the correct details. To change a source, click the desired

source name from the list of payment sources to view the details for that source. The “Modify” button will allow you to

change the details.

Proof of Payment

Payments made through the LaTap System, will be acknowledged with a confirmation number. The payment effective

date must be on or before the tax due date to avoid penalties and interest. Payments are verified by the bank before

they are posted to your account. If a payment requires manual review after it is verified by the bank, posting may take

several days. Payments will be considered timely paid if the payment was initiated on or before the tax due date even

if there are delays posting the payment to the taxpayer’s account.

Payments Made Under Protest

If the taxpayer makes a payment under protest, the payment amount that is protested must be made with a separate

transmission.

Payments made under protest must be documented using one of the following methods:

1. A notation on the return of the amount being paid under protest.

2. An attachment to the return notating the amount being paid under protest.

3. A separate letter documenting the amount being paid under protest. Be sure that any documentation submitted is

properly identified with the tax type, Revenue account number, and tax period.

The amount remitted under protest will be held in an escrow account for 30 days from the date of the payment. If the

taxpayer files suit for recovery of the tax within 30 days, the funds will continue to be held in escrow. If the taxpayer

fails to file suit for recovery within 30 days, the funds will be deposited in general funds at the end of the 30-day period.

Correcting Electronic Funds Transfer Payment Errors

LaTAP errors may only be corrected if the payment is still pending.

As soon as the error is discovered, Login to LaTAP and click on the blue “Requests” link to see a list of payments with

the processing status indicated. If the erroneous payment has not been processed and is still pending, click on the

blue payment link to open a new screen that will allow you to cancel the request by clicking on the “Withdraw” button.

If the payment amount is incorrect, withdraw the payment request and create a new payment request for the correct

amount.

If the EFT payment has been completed and cannot be corrected, the taxpayer should contact the Electronic Customer

Service at eft.revefax@la.gov. If the error results in an underpayment, a second EFT payment to pay the additional

amount due should be made as soon as possible to avoid interest and penalties. If the error results in an overpayment,

a refund of the overpayment will be issued.

2012 Electronic Funds Transfer Guidelines Page 8