Management Resume Sample (Page 2 of 2) in pdf

John Doe - Experienced Management Professional

page 2

 Increased lunch and catering sales by 30%; increased total sales by 9%

 Increased net income by 8.5% through careful control of expenses

Anonymous Company, New York, NY

2005-2008

Operating Partner; Director of Training

Simultaneously served as Director of Store Operations, Director of Training and District Manager for over 35

franchised locations. Liaised with franchisees in all aspects of new store openings and day to day operations while

working to build the brand and drive profits. Selected and developed store management teams. Conducting SWOT

analysis to identify training gaps; taught training and certification classes to franchisees. Inspected store environments

and reviewed key business indicators in all stores to identify problems and opportunities for improvement in order to

provide coaching to store teams needed to achieve operational goals. Participated in marketing and merchandising

decisions and oversaw outsourced marketing projects.

 Supervised operations generating up to $24 million dollars in revenue in 9 states and Canada

 Created the entire operations manual for the franchise

 Created and implemented all aspects of the franchise training program for all employees and owners

Anonymous Company, New York, NY

1999-2005

Store Manager

Directed day to day operations of a high volume retail store. Supervised a staff of over 45 employees, while

overseeing all customer service and staff related concerns. Developed, executed and measured the impact of strategic

and operational plans for the store. Additional duties included financial analysis, implementing district-wide marketing

programs, and analysis of district-wide food, labor, training and retail reports to optimize sales.

 Named Manager of the Quarter

 Successfully managed, trained and coached over 25 management trainees at the start of their career

 Revitalized five stores suffering from poor sales through effective training and staffing initiatives

Certifications

ServSafe Food Handling Certification

New York City Health Department Food Handling Certification

Starbucks Coffee Master Certification

Education

Business Coursework, International Correspondence School, Pittsburgh, PA

Management Resume Sample Page 2