Office Of The Chancellor Employee Performance Review Page 2
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5EMPLOYEE NAME:
EMPLOYEE NUMBER:
COMMUNICATION OF PERFORMANCE STANDARDS
Indicate when you conveyed job standards to the employee and when progress review(s) was conducted:
1. Performance standards (objectives, duties, expectations, etc.) for this rating period were conveyed to employee on
date(s)
2. Progress Review(s) was conducted on
(at least one during rating cycle)
date(s)
JOB FACTORS
1
.
JOB KNOWLEDGE/SKILLS
Measures employee’s demonstrated job relevant knowledge and essential skills, such as work practices, policies, procedures,
resources, laws, customer service, and technical information, as well as the relationship of work to the organization’s mission. Also measured are the employee’s
self-improvement efforts to enhance skills and knowledge and to stay current with changes impacting the job.
OUTSTANDING
COMMENDABLE
SATISFACTORY
NEEDS IMPROVEMENT
UNSATISFACTORY
Possesses superior job
Work reflects thorough
Work reflects adequate
Often demonstrates a lack of basic
Consistently demonstrates a
skills and knowledge;
and current
knowledge/skills for job.
or sufficient job knowledge/skills to
lack of basic job knowledge
effectively applies them
knowledge/skill of job and
perform routine functions of the job.
and/or skills to perform job.
Has some knowledge of
to work assignments.
impact on agency
related work.
Occasionally is resistant to changing
Rarely takes advantage of
activities/related
Willingly mentors staff;
knowledge and/or skill requirements
available skill enhancement
Stays current with major
resources.
shares knowledge.
or processes, including opportunities
or training opportunities.
changes impacting on
Uses opportunities to
for knowledge/skill enhancement.
Seeks/applies
knowledge or skill.
Often is resistant to
expand knowledge/skills,
innovative and relevant
Accepts change.
changing requirements.
sharing information with
techniques.
staff.
:
Comments
2.
WORK RESULTS
Measures employee’s results in meeting established objectives/expectations/standards of quality, quantity, customer service, and timeliness
both individually and in a team.
OUTSTANDING
COMMENDABLE
SATISFACTORY
NEEDS IMPROVEMENT
UNSATISFACTORY
Work consistently
Work frequently exceeds
Work usually meets
Often has difficulty meeting expected
Consistently fails to meet
exceeds expectations
expected quality, quantity,
expectations of quality,
quality, quantity, customer service,
expected quality, quantity,
of quality, quantity,
customer service, and
quantity, customer
and/or timeliness standards.
customer service, and/or
customer service, and
timeliness standards.
service, and timeliness.
timeliness standards.
timeliness.
:
Comments
3.
COMMUNICATIONS
Measures employee’s performance in exchanging information with others in an effective, timely, clear, concise, logical, and organized
manner. Communications include listening, speaking, writing, presenting, and sharing of information. Consideration is given to client/data complexity/sensitivity.
OUTSTANDING
COMMENDABLE
SATISFACTORY
NEEDS IMPROVEMENT
UNSATISFACTORY
Consistently
Frequently communicates
Usually communicates
Often fails to communicate
Consistently fails to
communicates in clear,
in an effective, timely,
effectively and
effectively or in a timely manner.
communicate effectively or
effective, timely,
clear, concise, and
exchanges relevant
timely.
Lacks clarity of expression orally or in
concise, and organized
organized manner.
information in a timely
writing.
Often does not keep others
manner.
manner.
Proficiently organizes and
informed.
Is inconsistent in keeping others
Is articulate and
presents difficult facts
Speaks and writes
informed.
Is an ineffective listener
persuasive in
and ideas orally and in
clearly.
and/or frequently
At times, fails to listen effectively.
presenting, soliciting
writing.
Keeps others informed.
interrupts.
complex or sensitive
Seeks/provides feedback.
Listens with
data.
understanding.
:
Comments
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Parent category: Business