Customer Satisfaction Survey Page 2

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Form Number F03-001
CUSTOMER QUESTIONNAIRE:
In order to help us better serve you please complete the tables below with a rating for each
satisfaction and importance
SATISFACTION
Excellent
Very Good
Good
Fair
Poor
Responsiveness to
quotation requests
Pricing
Sales
Ease of Doing business
Product(s) Quality
Delivery
Support
Customer Service
IMPORTANCE
Very
Very
Important
Neutral
Unimportant
Important
Unimportant
Responsiveness to
quotation requests
Pricing
Sales
Ease of Doing business
Product(s) Quality
Delivery
Support
Customer Service
Form Issued Date: Jan 09 2003
Form Revised Date: n/a
Form Amendment; 0.0
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