Business Continuity Plan Components And Sequencing Description Page 3
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41Business Continuity Plan Overview
Existing BC Plan Layout
Recovery Procedures ............................................................................................................................ 26
General Recovery Activities ............................................................................................................... 26
Initial Recovery ................................................................................................................................ 26
Telecommunications ........................................................................................................................... 26
Voice Recovery tasks including ....................................................................................................... 26
Data Recovery tasks including:........................................................................................................ 26
Vendor Connectivity tasks including ............................................................................................... 27
Platform Restoration ............................................................................................................................ 27
Server Applications restoration tasks including: ............................................................................. 27
Desktop Applications / WAN Disk restoration tasks including: ..................................................... 27
Retrieval of Vital Records tasks including: ......................................................................................... 27
Reconstruction Procedures .................................................................................................................. 28
Interim Operating Procedures tasks including: ................................................................................ 28
Validating Restored Applications tasks including: .......................................................................... 28
Processing Backlogged Work tasks including: ................................................................................ 28
Alternate Processing Procedures ......................................................................................................... 29
ACD Logon Procedures including: .................................................................................................. 29
Voice Mail Instructions including: .................................................................................................. 29
Printer Selection Instructions including: .......................................................................................... 29
Restoration / Migration ........................................................................................................................ 30
Relocation Checklist ............................................................................................................................ 30
Move to Interim Site ........................................................................................................................ 30
Return to Primary Site...................................................................................................................... 31
Call Lists ................................................................................................................................................ 32
Application Support ............................................................................................................................ 32
Associates ............................................................................................................................................ 32
Customers ............................................................................................................................................ 33
Other Departments .............................................................................................................................. 33
Vendors ............................................................................................................................................... 34
Regional Support Teams ..................................................................................................................... 34
Other Contacts ..................................................................................................................................... 34
Documents Needed at time of Disaster ............................................................................................... 35
Request for Credit Card Increase ........................................................................................................ 35
Increase in Credit Limit ................................................................................................................... 35
Expense Log ........................................................................................................................................ 36
Recovery Hours Log ........................................................................................................................... 37
Recovery Status Report ....................................................................................................................... 38
Forms Requirements ............................................................................................................................ 40
Required Reports ................................................................................................................................. 41
BCM Team Document
Page: 3
Layout of Proposed BCCM Template
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Parent category: Business