Sample Business Case Template (Page 5 of 18) in pdf

Section

Project Description

Purpose of the Project Description Section:

The reason for writing the Project Description Section is to provide the reader with a clear definition of the what the

project will accomplish (objective), what the project will and will not include (scope), what are the expected results

(outcomes) and who are the players (stakeholders).

Project Description

This section provides an explanation of how the project will address the business problems/opportunity identified in

Section 2.

Objectives

Outlines what the project will accomplish, in clear and measurable terms within a specified time frame. These

objectives can be used in a post-implementation review to review and assess the success of the project. The

objectives should be formulated broadly enough so that meaningful alternatives are not ruled out, and narrowly enough

so that only relevant alternatives are considered and that costs and benefits can be formulated. Objectives should be

focused on goals, not operations, and on outputs, not production.

Examples of objectives include:

Reduce processing time from 1 hour to 30 minutes, by March 2003

Reduce administration costs from $1.2 to $1.1 million for the 2003 fiscal year

Scope

This section defines parameters of the project. Specifically, it describes the timeframes, department/organization,

function and technology.

Timeframe: Explains specific details about when the project will start and end

Department/Organization: Details the specific locations/sites, if applicable and departments or group of

departments who will be involved in the project.

Function: Describes what functions of the department/organization the project involves.

Technology: Defines the boundaries within which the project must work, i.e. use of existing systems,

compliance with established standards.

Out of Scope

This section includes items that are specifically excluded from the project.

Anticipated Outcomes

This section itemizes specific and measurable deliverables of the project. Each outcome includes an estimated time

frame of when the outcome/deliverable will be completed (in terms of elapse time from project start).

BUSINESS CASE – [PROJECT NAME]

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Sample Business Case Template Page 5