Project Risk Assessment Questionnaire Template Page 12
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15Put your
Project Risk Assessment Questionnaire Template
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Rev. 2.0, 09/07/2003
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organization
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Section II
Typical High-Risk Problems/Response Actions
High-Risk Factors/Potential Problems
Risk Response Actions
G5. Customer commitment level is passive/hard to engage:
Create an aggressive communication plan to
keep customers engaged and communicate the
May point out low confidence in the business value
business benefit
Harder to get customer time and resources needed
Create user group to surface concerns and build
enthusiasm
Harder to gather business requirements
Ask for customer participation in planning and
Customers may undermine or work against the project
requirements gathering
Ask for help from the sponsor to generate
excitement
Look for opportunities to sell project in fun
settings and contexts
Be proactive in gaining commitments for
customer resources when you need them
Don’t start the project
H. Technology
H1. The project technology is new and unfamiliar (or new releases):
Provide as much training on the new technology
as practical, as early as possible
Learning curve may result in lower initial productivity
Train everyone who needs to install, use, or
May be integration problems between old and new technology
support the new technology
Resistance to technology changes may cause the project to be
Make arrangements to rely on vendor technical
delayed
specialists, when needed
May be difficulty testing the new technology
Use outside consultants who are familiar with the
technology
Technology may not be installed or configured correctly, which
will lead to project delays
Make sure there is an adequate test environment
where the technology can be utilized without
New tools can lead to longer delivery times
affecting production
New technology may require substantial conversion efforts
Ensure that solid analysis is completed regarding
the new technology functions, features, and
System performance may be poor while expertise is gained in
capabilities
optimizing and configuring the technology
Create procedures and standards for how the
new technology should be utilized
Create a pilot test or prototype to utilize the new
technology in a small way at first
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Page 12
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