Front Desk Attendant Job Description
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2Front Desk Attendant Job Description
Experience and Educational Requirements:
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Equivalent of a High School Education Required
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Cash Register Experience Required
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CPR & First Aid Training Required
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Reception Experience Preferred
Skills Required:
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The ability to smile and be welcoming
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Basic math skills
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Ability to work under pressure
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Must have goodwill, diplomacy and the ability to get along with others
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Believe in a high level of customer service
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Ability to multitask
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Enjoy working with people.
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Solve problems
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Be obliging and accommodating
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Project self-confidence
Attitudes to Be Exhibited:
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Must have a friendly, outgoing personality and enjoy social interaction
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Must have a cooperative, positive with an optimistic attitude
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Must exhibit enthusiasm for the facility and for the job
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Must be a patient, courteous listener, able to show empathy
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Must follow instructions precisely
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Be aware of continual quality control and feedback on quality work
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Accommodating to the needs of others
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Clearly define expectations
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Enthusiasm to complete specialized work assignments
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Exhibit conservative and calculating approach to problem solving
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Be precise and accurate
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Adhere to regulations
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Follow through and complete assignments
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Precisely follow procedures
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Avoid sudden and abrupt changes
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Use analytical skills to maintain quality
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Use systematic approach to work assignments
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Have high tolerance level for conflict
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Work as part of the team
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Maintain a professional appearance and behavior
Duties to Be Performed:
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Handle incoming calls
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Greet everyone who comes in the front door
Check in members and verify membership
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Register guests and collect guest fees
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Register prospects and channel them to the membership department
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Fitness Club Success, LLC
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Parent category: Business