Performance Indicators:
Store turnover rate versus previous year
Store sales results versus targets
Store evaluation scores (Always FRESH, Legislative & Liability, Food Safety Audits etc.)
Employee completion of AF TIMS-I & AF MCP titles as well as PTS
Performance reviews completed on time
Food, paper and labor costs (actual versus target)
Productivity targets (actual versus target)
D/T speed of service targets for all day parts (actual versus target)
Postural & Physical Demand Requirements:
Frequent reaching above waist, chest and shoulder level as well as below waist level
Frequent to continuous need for manual dexterity of both hands (handling, gripping, fine finger controls
etc,)
Continuous standing on tiled surfaces for all tasks
Frequent hip flexion while walking for all tasks
Frequent lifting of boxes of supplies / Products weighing from <5 – 50 lbs vertically from floor to
knuckle height
Occasional lifting of milk crates weighing between 5 – 30 lbs vertically from floor to knuckle height,
knuckle to shoulder height or from fridge to counter height
Frequent exposure to cold/ below freezing and high heat temperatures (walk-in refrigerator and freezers,
ovens)
Other:
This position is typically scheduled for a workweek of about 45 hours per week
Must be available to respond to operational issues on a 24-hour per day basis
Due to responsibilities for bank deposits, product shortages, etc., must have reliable transportation
Must be able to obtain Serve Safe Certification
This job description in no way states or implies that these are the only duties to be performed by this
employee. He or She will be required to follow any other instructions and to perform any other duties
requested by his or her supervisor.
CONCLUSION
This job description will give you a guideline to use to help ensure your success in your position. Tim Horton’s
and TL Hospitality Group are committed to ensuring customer and employee satisfaction. In light of your
customers’ or Tim Horton’s or TL’s needs we may change or alter some of the responsibilities of a position in
order to accommodate our business success.