Colorado Income Tax Filing Guide - 2013 Page 20
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Taxpayer Service and Assistance
Records Retention
Keep all documentation you used to prepare your return at
Revenue Online
least 4 years after the due date, which is the statute of
The department offers many services through Revenue
limitations for the Department to make changes to your
Online. You can file or amend a return, submit required
return. However, if the Department does not receive your
return attachments, monitor your account activity, pay
return, they may file one on your behalf using the best
taxes, check the status of a refund, file a protest and send
information available. There is no statute of limitations if a
a secure message to department staff. Visit
return is not filed.
to get started.
Correcting Errors or Changing a Return
Taxation Web Site
Individual income tax returns from 2009 and forward may
Visit the official Colorado Taxation Web site,
be amended electronically through Revenue Online. Filing
to get forms, FYI Publications,
and amending returns in Revenue Online is a free service.
Common Questions and more.
You may amend online even if the original return was filed
Secure Messaging
on paper. Revenue Online has all the information from your
Contact Department of Revenue support staff electroni-
original return - you will not need to re-enter everything.
If you cannot amend online, you may file the Form 104X.
cally through Revenue Online. This service is secure and
confidential. Register for Revenue Online to get started.
Make sure you use the appropriate form version for the
year you are amending. If you are changing your Colorado
Tax Information Index
return because the IRS made changes to your federal
The official Department Web site
return, you must file Form 104X within 30 days of being
offers a Tax Information Index that is alphabetical by topic,
notified by the IRS. You must amend your Colorado return
which provides quick links to FYI Publications, answers
in this case, even if there is no net change to your tax
to commonly asked questions, forms, regulations and
liability. It is very important that you submit all schedules
Colorado Revised Statutes for a variety of tax topics.
and supporting documentation with your amended return
EVEN IF YOU ARE NOT CHANGING THOSE VALUES.
Call Center
Representatives are available Monday through Friday,
Estimated Tax Requirements
8 a.m. to 4:30 p.m.
If you expect next year’s Colorado tax liability to be
303-238-SERV (7378)
greater than $1,000 after subtracting credits, you should
TTY/TDD 800-659-2656
make estimated tax payments using Form 104EP. We
recommend that you read publication FYI Income 51 for
Walk-in Assistance
additional information.
Forms and information are available Monday through
Friday, 8 a.m. to 4:30 p.m.
Filing Errors and Incomplete Information
Denver—1375 Sherman Street
It is important to read all the information available for your
specific tax situation and to submit all required documenta-
Colorado Springs—2447 North Union Boulevard
tion with your return. Failure to do so may result in delayed
Fort Collins—3030 South College Avenue
processing of your return and refund. We recommend
Grand Junction—222 South 6th Street, 208
that you file using Revenue Online to avoid common
Pueblo—827 West 4th Street, Suite A
mathematical errors. You may also opt to use a commercial
tax preparation software program at home or to use a paid
tax professional to help you complete your return.
Federal Credit and Colorado Insurance
Programs
Individuals whose income does not exceed certain
Common Issues
thresholds and/or have qualifying children may be eligible
for a refund resulting from the federal Earned Income Tax
Did Not Receive W-2 Statement from your
Credit (EITC) and/or low-cost health insurance through
employer
Child Health Plan Plus (CHP+). You may obtain additional
information regarding the EITC online at or by
• Contact your employer to request a copy; or
• Your final paycheck stub should list the year-to-
calling Colorado United Way at 211. Additional information
regarding CHP+ may be found at or by calling
date (YTD) Colorado wages and withholding,
1-800-359-1991.
which can be used to file using Revenue Online.
Or, if filing a paper return, complete a Substitute
W-2, DR 0084 and attach it to your return; or
• If neither option works, contact the IRS or the
Department of Revenue, who might have your W-2
information available.
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