Member Services Representative Job Description Templates (Page 2 of 2) in pdf

Member Services Representative Job Description Templates Page 2

Process payments accurately and balance payment drawer daily in accordance with

procedures.

Prepare bank deposit(s) daily.

Inform Member Services Representative IIIs of payments on accounts subject to collection.

Assist in securing information concerning bill adjustments.

Become familiar with, and have an understanding of information regarding member

accounts on billing calendar, CIS, billing register, file maintenance media and other related

sources of information available.

Prepare and process service orders, construction orders, operating orders, outage reports as

well as other applicable reports for Cooperative services received from members.

Communicate well with Cooperative personnel to ensure service is provided in a timely

manner.

Effectively communicate with neighboring utilities in the execution of terms of territorial

agreements.

Make computations and tabulations necessary to complete Member Service reports

(including survey) as required.

Answer routine energy conservation questions from members.

Ensure positive and professional contact with the public. Advise Area Office Manager

immediately of any problems or circumstances requiring his/her judgment.

Assist other employees as necessary to serve our members’ needs.

Perform other related duties as assigned by the Area Office Manager.

Talquin offers an excellent benefits package and a compensation structure commensurate with

qualifications and representative of the market. A cover letter and resume will be accepted until

5:00 p.m. Wednesday, August 2, 2017. To apply, please contact:

Derek Rose

Aerotek

Email to

850-219-4701

An Equal Opportunity Employer

All replies are confidential.

Member Services Representative Job Description Templates Page 2