Job Description Teller (Page 2 of 3) in pdf

Cognitive Skills

Math skills are used to balance cash drawers and daily work. Research skills are used in

resolving problems. Comprehension skills are used to understand and follow instructions.

Systematic skills are used to deal with conflicting demands on your time by officers,

customers and the telephone.

VI.

Equipment Operated

The equipment utilized in this position consists of calculator, scanner, coin sorter, currency

counter, drive-in equipment, ATM, vaults (main and coin), copier, telephone, computers and

printers.

VII.

Decision Making

A teller must have the ability to make judgments within the scope of authority, based on prior

training and job knowledge.

VIII. Personal Qualifications

A. Ability to concentrate on transaction at hand

B. Professional appearance and professional manner

C. Ability to communicate effectively

D. Be a self starter

E. Ability to work in an organized manner

F. Ability to meet requirements for compliance

IX.

Other Skills and Experience

A. This position requires light typing

B. Ability to run 10-key accurately

C. General banking knowledge

D. Accuracy and "follow-through" in work

E. Must handle transactions accurately and efficiently

F. Bilingual (Spanish) helpful

G. Good retention capacity

H. Must be able to organize work and complete in time allowed

Physical Requirements

A. Reaching and bending for coin vault and night depository

B. Extended standing and/or sitting

C. Walking and sitting in confined areas

D. Lifting large coin bags (26 lbs.) occasionally

E. Lifting and carrying supply boxes occasionally

F. Operating all departmental equipment

XI.

Principle Activities and Functions

A. Accept customer transactions

Access computer, accept customer deposit, receipt transaction on computer and verify

currency; cash checks, savings withdrawals and make cash advances on M/C - Visa with

proper identification; accept loan payments and safe deposit box payments and issue

Cashier’s Checks; redemption of savings bonds; scanning all transactions as required.

Job Description Teller Page 2

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