Quality Improvement Plan Page 21
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32CROUSE HOSPITAL QUALITY IMPROVEMENT PLAN 2013
2012Family of Measures
Important Functions
Dimension of Performance
Indicator
Frequency
Vision1
Vision 2
Vision 3
Vision 4
Vision 5
Clinical
Service
Safety
Efficiency
Total Admissions
Bi-Weekly
√
√
√
√
Average Daily Census
Bi-Weekly
√
√
√
Total FTEs per Adjusted Occupied
Bi-Weekly
√
√
√
√
√
Bed
Gross Revenue
Bi-Weekly
√
√
√
√
Net Patient Revenue
Bi-Weekly
√
√
√
√
Wait Time in ED >6 hours
Monthly
√
√
√
√
√
Total Number ED Diversion
Monthly
√
√
√
√
√
√
Hours
Vision Statements:
Service excellence
Anticipating and exceeding expectations of all we serve: our patients and their families, providers, employees, students, volunteers
and other partners.
Dynamic work environment
Fostering an environment where all are valued and respected, and passion and opportunities for professional growth are
encouraged.
Building on centers of clinical and organizational excellence
Doing the right thing by focusing on evidence-based patient- and family-centered care, a commitment to safety, the importance of
learning and our mission, vision and values.
Innovation and collaboration
Building/fostering partnerships to enhance care, meet community need and anticipate the demands of a dynamic healthcare
environment.
Financial and resource stewardship
Keeping Crouse strong through the responsible use of financial and human resources.
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