Total Asset Management Template Page 9
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123.3. Outline the gaps between the agency’s existing and required asset base to continue service
delivery. Also, outline the capital investment, asset maintenance and asset disposal options to
close the gaps, based on:
1. No change in levels of service (Maintenance of Service Effort).
2. Enhanced levels of service (Enhancement of Service Effort).
Gaps may be due to changes in the assets’ operating environment including changed stakeholder
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expectations, changed legislation, deterioration of assets over time or obsolescence.
Gaps may also be due to plans to deliver enhanced levels of services. The outline may include
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non-asset and less asset based options to close the gaps and the estimated time required to close
them.
For projects targeting enhancement of service effort, an agency should consult its Treasury
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analyst before undertaking extensive planning to avoid wasted cost/effort.
Provide details of gaps in the office accommodation portfolio in Appendix 2 of this template.
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Asset performance measures and targets defined
4.1. List all key agency asset effectiveness measures, results over consecutive years and targets.
Also, link each measure to the services the assets support.
Asset effectiveness is a measure of the value of the asset in delivering the agency’s services. The
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measures can be of a discrete asset or of components or aspects of an asset if these are significant
to the service delivery. Effectiveness measures consist of service measures compared to measures
of significant aspects of the assets supporting their delivery .For example, effectiveness of asset
location could be determined by the number of emergencies responded to within specified
response times compared to average distances travelled. The effectiveness of air conditioning
systems to maintain library relative humidity could be gauged by a measure of average and
maximum humidity compared to the capacity of air conditioning operating. The effectiveness of a
new clinic could be measured from the proportion of cases able to be treated within the clinic
compared to a corresponding period before its opening.
Effectiveness targets could reflect appropriate targets from other jurisdictions or from similar
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industries. Include timeframes for achieving each target.
4.2. List all key agency asset efficiency measures, results over consecutive years and targets.
Asset efficiency is the measure of how economically the asset is in supporting the delivery of
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services. Efficiency measures could relate to particular services or significant aspects of those
services, or it could more generally measure the asset’s operation, for example how fully it is used
(occupancy costs per unit of area), or the amount of energy, staffing or other support it requires to
deliver service.
4.3. Asset management function: List all asset management efficiency and effectiveness measures
and outline strategies to improve asset management effort.
Asset management functional performance measures gauge how well all aspects of asset
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management are undertaken.
5. Risk management strategies developed and documented
5.1. Summarise risk management strategies developed for each class of asset in the portfolio.
Include risks to service delivery from asset deterioration or failure and risk to the future of the
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asset from changes in service (eg demographic or technological changes).
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Total Asset Management Template (TAM06-6)
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