Resume Samples Page 7
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24In this sample, action statements detail the candidate's accomplishments through their experience section and involvement in
EXTRACURRICULAR ACTIVITIES. Accomplishments are also displayed in the awards section.
C a r l
C o m m e r c e
123 Oxford St. ♦ Halifax, N
S, B3R 4J2 ♦ 902.473.2286 ♦
EDUCATION
Bachelor of Commerce: Business Administration/Marketing
2004
Dalhousie University, Halifax, Nova Scotia
Relevant Course Work: Business Communications, International Marketing, Marketing
Across Generations, Ethics in Business
Financed over 50% of tuition fees through part time work
AWARDS
Recipient P.A.C.E. 5 Awards (Public Acknowledgment for Conscientious Effort), Red
Savior Insurance
2006
Deans Award for GPA above 95%, Dalhousie University
2002 - 2004
Lawson Scholarship, Lawson Centre
2003
COMPUTER SKILLS
Operating Systems: All Microsoft Systems, OS 390, UNIX, and Novell
Programming Languages: C++, Visual Basic, HTML, Assembly, LISP and JAVA
Software Applications: Microsoft Word, Microsoft Excel, Microsoft Power Point
RELEVANT EXPERIENCE
Information Consultant
Red Savior Insurance, Halifax, Nova Scotia
2006 – Present
Educate public on applicable BC/BS policies, guidelines and procedures through phone and
one-on-one interaction
Resolve complaints and disputes in billing or contract specifications by listening to client
issue, offering suggestions and providing follow-ups
Research and write customer requests for appeal and present findings to the team
Identify existing problems and provide research data to Ombudsman which contributed to
revision of applicable underwriting policy
Selected to assist the Consumer Relations Department with inquiries from the media and
third party inquiries from the Division of Insurance
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Parent category: Business