Amendment Of Solicitation/modification Of Contract Page 9

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CONTRACT NO.
DELIVERY ORDER NO.
AMENDMENT/MODIFICATION NO.
PAGE
FINAL
N00178-14-D-7823
EX01
04
7 of 38
has been stored, generated, or archived related to this Contract
Item
Frequency
Recipient
th
Provide Monthly Project Status and
COR
By the 10
work day of the month in
Financial Report
accordance with CDRL A001
Project Plans, briefings, talking
Upon Request in accordance with
TPOC
point, research papers, training
CDRL A002
material
Analytical products
Upon Request in accordance with
TPOC
CDRL A003
HR Products
Upon Request in accordance with
TPOC
CDRL A004
Coaching & Forum Facilitation
Quarterly
TPOC
Trip Reports submitted after return
Within 2 work days after return from
COR and TPOC
from TDY in accordance with CDRL
Trip in accordance with CDRL A005
A005
Other Direct Cost expenses
Within 2 work days after expense in
COR and TPOC
accordance with CDRL A006
4.2.
QUALITY CONTROL PLAN
Within 30 days of receipt of the initial contract, the contractor shall submit a Quality Control Plan (QCP) to the Contracting
Officer’s Representative (COR) for review and comment. The COR has been designated as the Government Quality Assurance
Evaluator (QAE). The QCP shall identify the procedures that the contractor will implement to ensure the successful
completion of tasks to be identified in the performance work statement (PWS) of task order(s) to be issued hereunder. The
COR will provide any pertinent comments and/or questions within 10 days of receipt of the contractor’s QCP. Within 30
days of receipt of the COR’s comments, the contractor shall provide a finalized QCP to the COR. The contractor shall
implement and modify, as necessary, the procedures specified within the QCP to ensure the provision of services that will
produce the desired outcomes and result in the performance of work within the required standards. At a minimum, the
Contractor’s QCP shall address:
Procedures to be implemented to ensure successful completion of tasks identified within PWS.
Procedures to be implemented to ensure that deliverables, meeting contractual requirements, are provided in a timely manner.
Procedures to be implemented to ensure that tasks are completed in a cost efficient manner.
Procedures to be implemented to ensure that the contractor’s workforce, level of effort and labor mix is effectively managed to
ensure that tasks are completed in an efficient and effective manner.
Procedures to be implemented to ensure the tracking of labor hours expended in the correction or replacement of work that has
not met contract requirements.
5.
Metrics
All data deliverables and reports shall be in accordance with instructions in each task area. Deliverable schedules shall be in
accordance with instructions. It is intended that task under this contract will be performance based. The metrics focus on
desired outcomes and not interim process steps. Using an outcome focus communicates that CHCO intends to give the
contractor the flexibility to continuously improve and innovate over the course of the contract as long as the critical outcomes
expected are being achieved and the cost to achieve those improvements is approved by appropriate CHCO Government
personnel.
The following is a representative but not all-inclusive list of metrics that may be required under individual task areas:
5.1.
Performance - The Contracting Officer’s Representative (COR) will measure the contractor’s performance by assessing the
quality of the services delivered by the contractor. Examples of services delivered include, but are not limited to, analyses,
studies, and reports provided in accordance with the Contract Deliverable Requirement List (CDRL). The quality standards
are defined as follows:
5.1.1. Successful services are defined as those that conform to the task description provided in the PWS with insignificant rework

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