Store Manager Job Description Template Page 4
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6KNOWLEDGE, SKILLS AND ABILITIES
(The knowledge, skills and attitudes required for satisfactory job performance)
Knowledge
The incumbent must have proficient knowledge in the following areas:
customer service
accounts payable and accounts receivables
office administration
store and motel management and administration
Skills
The incumbent must demonstrate the following skills:
excellent customer service and
effective written communications
interpersonal skills
skills
bookkeeping skills
computer skills including the
analytical and problem solving
ability to operate a cash register,
skills
computerized
accounting,
decision making skills
spreadsheet and wordprocessing
effective verbal and listening
programs at a highly proficient
communications skills
level
time management skills
Personal Attributes
The incumbent must also demonstrate the following personal attributes:
be honest and trustworthy
be respectful
possess cultural awareness and sensitivity
be flexible
demonstrate sound work ethics
The Store Manager would normally attain the required knowledge, skills and attitudes through
related in experience in a retail setting. Equivalencies will be considered.
Store Manager
5/30/2005
Page 4
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Parent category: Business