Information Technology Manager Job Description Template (Page 2 of 4) in pdf

ITY OF

ERES

Information Technology Manager (Continued)

peripherals and application development, and telecommunication systems.

10. Evaluate existing information technology needs of all departments; propose recommendations to

maintain and improve the quality of service; plan, coordinate, and implement improvements in

service.

11. Prepare bid specifications and analyze bid proposals for computer and network equipment and

software, and telecommunications equipment and software.

12. Coordinate networking data transfers with other agencies.

13. Manage and/or coordinate implementation of all technology projects within the City.

14. Respond to the needs and questions of computer users concerning their access to resources on the

network, stand-alone personal computers, or attached devices; assist in problems relating to various

software programs as necessary.

15. Oversee and facilitate repairs to personal computers and/or network system.

16. Maintain inventory control of all City information technology equipment.

17. Ensure the security of all network files, assignment of network, and backup of all network data.

18. Serve as the liaison for the Information Technology Division with other divisions, departments, and

outside agencies; negotiate and resolve sensitive and controversial issues.

19. Serve as staff on a variety of boards, commissions, and committees; prepare and present staff reports

and other necessary correspondence.

20. Provide responsible staff assistance to the Director of Administrative Services; conduct a variety of

organizational studies, investigations, and operational studies; recommend modifications to

information technology programs, policies, and procedures as appropriate.

21. Attend and participate in professional group meetings; maintain awareness of new trends and

developments in the field of information technology; incorporate new developments as appropriate.

22. Respond to and resolve difficult and sensitive citizen inquiries and complaints.

23. Perform related duties as required.

QUALIFICATIONS

The following generally describes the knowledge and ability required to enter the job and/or be learned within a

short period of time in order to successfully perform the assigned duties.

Knowledge of:

Operations, services, and activities of a comprehensive information technology program.

Advanced principles and practices of computer science and information systems.

Advanced principles and practices of program development and administration.

Principles of complex network systems security measures, tools, policies and practices.

Theories, concepts, principles, and practices of new and emerging technologies.

Concepts, principles, and practices of information system strategic planning.

Operational characteristics of mainframe and networking systems.

Information Technology Manager Job Description Template Page 2