General Requirements Guidelines - Simm Section 170a - California Department Of Technology Page 15

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3.2 Requirements: Do, Do Not and Avoid
This table contains information that should be referenced when creating IT solicitation documentation and when writing requirements. The
application of this quick-use guide will help create clear and concise requirements. Refer to SIMM Section 170A Exhibit A: Strong
Requirement Samples.
Table 5: Requirements Do, Do Not and Avoid
Do
Do Not
Avoid
 Document requirements in a
 Use the nouns: “ability” or “capability”.
 Compound requirements.
sequential (and not duplicative)
 Write requirements that make reference to
 Unclear terms such as "real-time." If
numbering schema.
future “deliverables.”
the intent is to set a minimum amount
 Use simple sentences.
of time allowable for a process or
 Use the term "workflow,"
function to occur, consider specifying
 Choose words and terms that are
“seamless/seamlessness,” or “performance”
a measurable limit (e.g., number of
simple and clearly understood.
without first formally defining.
milliseconds). If you must use terms
 Select words carefully and use them
 Use the term “proven practice" – unless
like "real-time", be sure to add a
glossary item for the term so that the
there is written “proof” attached/provided.
for precise meaning. Once a word is
project's expectations are defined.
selected, use it consistently
 Rely on a bidder’s/contractor’s subjective
throughout the document(s)
 Complicated sentences in which
opinion as how a requirement was
whenever the same meaning is
omission or insertion of punctuation
intended.
intended.
could change the meaning or create
 Use negative expression to convey ideas.
 Use positive expression to convey
ambiguity.
Example: “Does not apply to claims with
ideas. Example: “Applies to all claims
 Abbreviations with more than one
modification <X>”.
that have not been modified.... “
meaning whenever possible—“When
 Use the word “same" as a pronoun. For
 Spell out acronyms on first use.
in doubt, spell it out."
example, “The interface must be user
Subsequent use of the acronym in
 Abbreviations of short words that
friendly and the application the same.”
the document is preferred.
save one or two characters.
 Use adjectives like "excessive," "adequate,"
 Capitalize the initial letter of certain
 Using words that have missing
and "sufficient.” These words are
project specific nouns and proper
objects like “as appropriate,” “as
problematic.
names defined in a solicitation.
indicated,” “as necessary,” “as
 Use ambiguous words like "support,"
required,” or “as directed.”
 Omit unnecessary words.
"open," "consider," or “avoid."
Do
Do Not
Avoid
California Department of Technology
14
SIMM Section 170A
General Requirements Guidelines
July 2016

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