Sample Telephone Interview Questions Page 11

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Interviewing Process…
Chair makes introductions of candidate and committee members.
Committee establishes rapport with candidate by:
o Maintaining eye contact with the candidate;
o Not allowing interruptions (e.g. turning off all cell phones, pagers, etc);
o Begin interview on time.
Chair describes the agenda.
Chair explains the search procedure.
Chair describes the academic center and its goals as well as a brief history of the
University and its goals.
Chair describes the position and provides the candidate with a copy of the job description
and allows candidate to review it.
Committee obtains background clarification, if needed.
Conduct interview, asking behavioral and situational questions previously selected.
o A complete answer to a question should include a description of the situation, the
action(s) that the candidate took and the end result.
o The interviewer should use follow-up questions until a complete picture is
formed.
o Questions are most effective when they begin with what, how, tell me, describe,
or give me an example.
o During the interview maintain eye contact and allow for silences while candidate
is preparing responses.
Ask candidate if there is any information that he/she wishes to discuss which would be
important for the committee to know. This allows candidate to highlight his/her
professional accomplishments.
Ask candidate if he/she has any questions for the committee.
Explain next steps, when a decision will be made, who candidate can contact with any
future questions (chair), etc.
Secure three academic/employment references.
Thank candidate.
Post Interview…
Committee completes evaluation form for each candidate at the conclusion of each
candidate’s interview.
Committee will meet to discuss/rank candidates. Chair solicits written remarks from
those who met with or interviewed candidates other than committee members. (A rating
form can be developed for this purpose.)
Chair conducts reference checks. (Please refer to attached Telephone Reference Check
form.)
o Secure permission from the candidate before contacting references.
o All reference checks must be completed with former supervisors.
o These reference checks are to be obtained for each selected candidate in addition
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