Job Description Template - Sales Operations Manager Page 2

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Sales Operations Manager
Page Two
 Act as a liaison/partner between the Sales Team and other internal customers.
 Remain knowledgeable of key processes, business initiatives and internal resources in
order to assist the sales team and recruitment in accomplishing company goals.
 Work closely with Sales Managers and the Pricing Analysts to address contract issues or
concerns and to ensure the timeliness of contract review.
 Approve expenses and manage profitability reporting as it relates to field metrics.
 Provide support to divisional leadership (i.e. reporting for RVP), as necessary.
 Identify opportunities and weaknesses within territories and make proposals to create
value and increase operational efficiency.
 Work effectively with internal support departments (Marketing, Professional Services,
and Product Development) to develop effective sales strategies that promote sales to
new and existing customers.
 Work closely with Marketing to create, implement, and track successful marketing
campaigns that maximize Craneware’s visibility with hospitals, executives and
professional associations.
 Continuously research and remain knowledgeable of industry trends and competition.
 Attend conferences and professional association meetings and promote Craneware
product solutions and brand to increase leads and drive sales.
 Complete sales forecasts and sales activity reports and presentations in a timely
manner.
 Provide functional supervision to the Atlanta-based Contracts & Pricing Team.
 Other duties may be assigned.
SUPERVISORY RESPONSIBILITIES:
Supervise a Sales Support team.
Functional supervision of the Atlanta-based Contracts & Pricing Team.

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