Parking Customer Satisfaction Survey

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Customer Satisfaction Survey
Parking Facility – General Services
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Email or Fax To:
Fax: 410.837.7405
Facility: _____________________ Date: ___________
Customer
: __________________ Company
: ____________________
(Optional)
(Optional)
Phone (Optional): ___________________
Dear Valued Customer:
As a measure of our service and as a commitment to our goal of continuous improvement, we would like to invite
you to take a moment and complete the following survey.
Landmark Parking takes pride in the operation and appearance of its facilities, as well as the level of service
provided to our customers. We encourage customer feedback at all times whether simply a comment or a suggestion
to improve our overall service.
Thank you for choosing Landmark Parking and for taking the time to let us know how we are doing.
The Management & Staff,
Landmark Parking, Inc.
(Please Circle One As Applicable)
5 = Excellent
4= Very Good
3= Good
2= Fair
1= Poor
General Facility
1.
Overall appearance of the facility (Sound structure, lighting, etc).
1
2
3
4
5
2.
Accessibility to walkways, Stairways and elevators (inc. Handicap accommodations).
1
2
3
4
5
3.
Condition of stairways, elevators, etc.
1
2
3
4
5
4.
Signage (Parking areas, restrictions, directions, etc.)
1
2
3
4
5

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