Restaurant Manager Job Description Page 2
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Clean up restaurant, lounge and garden tables after customers and clean with
appropriate chemicals.
To notify the Restaurant Manager if you observe a particular item of stock is running
low.
To attend training sessions and courses and to assist with the ‘on-the-job’ training of
new staff, as required.
To handle minor complaints in a professional and courteous manner and to provide
appropriate solutions. To immediately inform the Restaurant Manager of all cases. To
forward solutions and suggestions to eradicate complaints and other comments from
guests to the Restaurant Manager.
To ensure that all food & beverage items served at a quality and recorded in an
appropriate manner in order that guests may be charged, and to operate a cash bar as
and when required.
To display professional salesmanship and positive sales techniques at all times.
To read all relevant company literature, notices and other correspondence and to
regularly observe hotel and departmental notice-boards.
To uphold good housekeeping practices, ensuring a safe, clean, tidy and pleasant
working environment.
To ensure the proper care and security of guest items, hotel equipment, stock, furniture
and fixtures, reporting malfunction or theft to the Restaurant Manager, immediately, and
in the case of all maintenance issues, record it in the maintenance book, which is found
in reception.
To assist in keeping operating costs to a minimum by efficient and responsible use of
resources such as electricity, water, linen, stationery, cleaning materials, china,
glassware, silver and other equipment.
To comply with all Hotel and Company policies and procedures.
To comply with statutory requirements regarding the work place such as employment
law, health and safety, hygiene, fire prevention, etc.
To be responsible, whilst liaising with the Restaurant manager, for your own
development.
To carry out any other reasonable duty to assist in the smooth running of the hotel.
SIGNED
Line Manager______________________________________ Date___________________
Jobholder
______________________________________ Date___________________
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Parent category: Business