Individual Development Plan Page 23

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Develops Skills and Abilities of Others
Rating:
Building the skills and abilities of employees, providing stretching assignments and compelling employees to plan and develop. Accepting development of
employees as a building block for organizational success.
Somewhat
More than
No Action Taken
To Improve
Below Expectations
Meets Expectations
Meets Expectations
Meets Expectations
Exceeds Expectations
0
1
2
3
4
5
Tells people what to do versus
Collaborates with each employee to
Engages others in developmental
engaging them in decision-making to
create a personal development plan with
discussions in order to ensure buy-in and to
ensure buy-in and commitment.
specific objectives, goals, timelines,
gain commitment to developmental goals.
expectations and measures of results.
Provides little or ineffective direction,
Provides coaching, an appropriate
Helps others identify their own
coaching, or support to others as they work
level of support, and timely feedback.
personal strengths and weaknesses, and
toward goals.
incorporates those into their personal and
career objectives.
Takes little action to facilitate the
Considers past experience,
Places a high priority on developing
personal development of others; focuses
educational achievement, and assessment
talent within the organization; eagerly serves
primarily on own personal achievements
of competencies against future positions
as a mentor; motivates others to view
and career progression; may even thwart
when building succession plans.
developmental areas as opportunities to
the advancement efforts of others.
grow and achieve greater successes;
challenges others to assume responsibility
for personal development.
Does not follow-up on development
Regularly monitors performance
Views development as an ongoing
plans; does not reward or recognize
plans in order to ensure goal attainment
process and continually motivates others to
successes; reacts negatively to failures of
and modify the plan as needed; rewards
identify growth and learning opportunities.
others.
and recognizes successes; views failures
as opportunities to learn and grow.
Identifies appropriate business
Celebrates each person's small steps
opportunities that will develop the
toward goal achievement; helps others
knowledge/skill base for purposes of
manage responses to failure by redirecting
succession planning.
them to future opportunities.
Demonstrates Accountability
Rating:
Stepping forward to take the lead, even when disapproved of by peers or politically risky to do so. Taking initiative and responsibility in resolving challenging
issues and emergency situations. Holding people accountable through clear goals and consistent follow-up.
Somewhat
More than
No Action Taken
Meets Expectations
Meets Expectations
To Improve
Below Expectations
Meets Expectations
Exceeds Expectations
0
1
2
3
4
5
Participates in the development of processes,
Is not results focused OR ignores or
Follows established processes,
"works around" established processes and
standards, and safety guidelines in holding
standards and safety guidelines that maximize
efficiencies and guide others in driving results
guidelines in order to attain results;
self and others accountable for results;
accepts responsibility for successes, but
accepts responsibility for failures and errors
throughout the organization.
blames others and outside forces for
made by self and the team.
failures and errors.
Transforms the thinking and work approach of
Communicates vague expectations,
Communicates clear expectations,
works inefficiently and is unavailable to
works hard and supports others in the
others to focus on results and forward progress;
creates an atmosphere where others feel
support others in the pursuit of goal
pursuit of goal attainment; monitors
attainment; does not follow-up
progress, implements consequences and
comfortable admitting and learning from mistakes
and celebrating successes.
appropriately and fails to provide timely
delivers rewards as appropriate.
and accurate feedback regarding
successes and failures.
Steps up to the plate to resolve challenging
Avoids making unpopular decisions
Is willing to make unpopular
problems and provide direction to others, despite
and/or is risk averse, which results in
decisions and take reasonable risks in
potential negative reactions; takes calculated
maintaining the status quo.
order to meet the best interests of
customers and the organization.
risks that push the organization to the next level.
Undermines own credibility as a
Uses good judgment and sound
Sets the standard for ethical behavior and sound
judgment, thereby building a reputation as being a
leader by engaging in questionable ethical
business ethics to build a trust and respect
trusted leader whose authority is unquestioned.
behavior or using poor judgment.
as a leader.
Consistently applies the above
behaviors across all locations he/she
supervises.
Solves Problems Through Innovation
Rating:
Identifying and developing unique ways of approaching problems or tasks. Drawing logical inferences and making rational recommendations based on the
application of inductive and deductive reasoning skills. Using a creative process to develop original, yet realistic, ideas that meet organizational goals and
objectives. Making decisions in a reasonable timeframe that maximize the benefits and minimize the losses.
No Action
Somewhat Meets
More than Meets
Taken to
Below Expectations
Expectations
Meets Expectations
Expectations
Exceeds Expectations
Improve
0
1
2
3
4
5
Prefers to follow established
Gathers data from all relevant
Continually encourages new ideas and
processes and apply "tried and true"
sources before making decisions.
explores different approaches to successfully
methods. Employs a "one solution fits all"
accomplishing goals.
method of problem solving.
Is closed minded with regard to new
Makes decisions in a timely manner;
Analyzes qualitative and quantitative
ideas and new ways of doing things.
knows when he/she has enough data to
data in a detailed, thorough manner in order
make an informed decision.
to determine ensure the best possible
outcome to decision making, while still
making decisions within a reasonable
timeframe.
Analyzes information in a superficial
Provides quality recommendations,
Focuses on underlying problems as
manner with little attention to detail.
decisions, and solutions that contribute to
opposed to symptoms so as to identify long-
the attainment of company goals.
term solutions to problems. Evaluates
various alternatives and their implications
prior to recommending a solution.
Formulates recommendations and
Balances creativity and imagination
arrives at decisions without thoroughly
with pragmatism and practicality.
Page 2 of 3
reviewing various alternatives and their
implications.

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