Individual Development Plan (Page 24 of 30) in pdf

•

Thinks about unique and non-

traditional ways to address business

issues.

Manages Conflict

Rating:

Stepping up to address conflict situations. Seeing conflict as a chance to improve processes and achieve goals. Understanding the interpersonal dimensions of

disagreement and facilitating or negotiating agreements that settle disputes equitably.

Somewhat

More than

No Action Taken

Meets Expectations

To Improve

Below Expectations

Meets Expectations

Exceeds Expectations

•

Attempts to avoid involvement in

Stays focused on conflict resolution

Always summarizes discussions and

conflict situations requiring intervention;

and avoids personal issues and attacks.

resolution steps to ensure that all parties are

leaves it up to the parties involved to “work

aware of and understand agreements and

it out for themselves”.

required actions.

•

Has difficulty viewing conflict

Successfully resolves disagreements

Takes positive action to resolve

scenarios in an objective manner;

and disputes with others.

conflicts in a way that addresses issues.

becomes emotional and criticizes others

Dissipates the conflict, and maintains

for their actions.

effective interpersonal relationships. Is

viewed as a "go to" person for conflict

mediation.

•

Focuses more on "making problems

Listens to both sides of the story and

Anticipates possible disagreements,

go away" instead of evaluating alternatives

helps the conflicting parties to pinpoint the

proactively addresses potential

and seeking courses of action that will

reason for the conflict.

misunderstandings and takes action to

benefit all parties involved.

prevent conflicts.

•

Ignores or is conflict avoidant; waits

Knows when it is important to involve

Presents and seeks out potential

and hopes for conflict situations to resolve

a third party, e.g. human resources or legal,

approaches or positive courses of action;

themselves.

in conflict resolution

focuses on identifying win-win solutions.

Organizes Effectively

Rating:

Effectively performing multiple responsibilities simultaneously and/or frequently moving from one activity to another without losing focus. Appropriately planning

and prioritizing workload and scheduling time and resources in order to meet deadlines and achieve goals.

Somewhat

More than

No Action Taken

Meets Expectations

To Improve

Below Expectations

Meets Expectations

Exceeds Expectations

•

Prefers to follow established

Gathers data from all relevant

Continually encourages new ideas and

processes and apply "tried and true"

sources before making decisions.

explores different approaches to successfully

methods. Employs a "one solution fits all"

accomplishing goals.

method of problem solving.

•

Is closed minded with regard to new

Makes decisions in a timely manner;

Analyzes qualitative and quantitative

ideas and new ways of doing things.

knows when he/she has enough data to

data in a detailed, thorough manner in order

make an informed decision.

to determine ensure the best possible

outcome to decision making, while still

making decisions within a reasonable

timeframe.

•

Analyzes information in a superficial

Provides quality recommendations,

Focuses on underlying problems as

manner with little attention to detail.

decisions, and solutions that contribute to

opposed to symptoms so as to identify long-

the attainment of company goals.

term solutions to problems. Evaluates

various alternatives and their implications

prior to recommending a solution.

•

Formulates recommendations and

Balances creativity and imagination

arrives at decisions without thoroughly

with pragmatism and practicality.

reviewing various alternatives and their

implications.

•

Thinks about unique and non-

traditional ways to address business

issues.

•

Takes an active or lead role in

planning and implementing ideas for

improvement.

Works Successfully with Others

Rating:

Interacting in ways that are socially appropriate and reflect an understanding of and respect for the differences of all individuals. Being sensitive to and valuing

the diversity, differences, beliefs and viewpoints of others. Refraining from acting defensively, being confrontational, or using position power to intimidate.

Somewhat

More than

No Action Taken

To Improve

Below Expectations

Meets Expectations

Exceeds Expectations

•

Prefers to work with others who are

Readily supplies help, support, and

Is typically open to and willing to shift

like him/her; believes that diversity must

advice to others.

own perspective when dealing with people

be tolerated rather than embraced.

who have differing values and beliefs. Is

respectful of others, regardless of

differences

•

Forms conclusions about people

Is aware that misunderstandings can

Places significant value on multi-

before getting to know them.

be caused by differences in values, beliefs,

cultural differences, and sees those

cultures and other factors; works to

differences as an advantage when working

understand and be understood regardless

on teams or sharing project tasks.

of differences

•

Does not go out of his/her way to

Determines if colleagues and others

Always takes the time to hear, fully

help others; has the attitude of "it's not my

need assistance, e.g., to meet an important

understand, and express value for different

job."

deadline.

ideas and perspectives before drawing

conclusions about a situation

•

Expects people from different

Respects demands, timelines, and

Builds an environment where people

cultures and backgrounds to adjust to

priorities of others as well as self. Respects

feel comfortable expressing different

his/her culture; feels it is not his/her

need for work/life balance.

opinions. Allows individuals the freedom to

responsibility to make changes or work to

challenge the status quo without fear of

understand others

reprimand or retribution

Page 3 of 3

Individual Development Plan Page 24

Related Articles

Related forms

Related Categories